NetSuite - Senior Principal Consultant at NetSuite · Zapopan

The NetSuite Functional Consultant implements solutions for NetSuite customers. They identify customer requirements, create innovative solutions, and ensure satisfaction. Their role includes enhancing business efficiency, maintaining customer loyalty, adhering to strict deadlines, and managing multiple projects.

The NetSuite Functional Consultant is responsible for delivering implementation services to NetSuite customers in a post-sales context. Collaborating with the Consulting Delivery team, the role involves swiftly assessing customer needs, devising innovative solutions, and implementing them to ensure customer satisfaction. A key focus is helping customers optimize their business operations, continuously enhancing their satisfaction and loyalty. You'll work with tight timelines and manage a full customer portfolio.

Responsibilities

Responsibilities

• Providing implementation services to new and existing NetSuite customers.
• Documenting and validating customer's business requirements and mapping them to NetSuite functionality.
• Configuring/customizing the NetSuite application to meet customer's business requirements.
• Conducting consulting sessions and documenting them with meeting minute summaries.
• Attending internal project meetings and providing status updates on progress of activities and deliverables.

Contribution to Delivery Excellence. Contributes to delivery excellence by documenting solutions best practices and participates in the NetSuite SME program. Also supports the sales cycle when needed. Continuous Education. Contribute to internal knowledge base and stay updated with new product upgrades. Problem Solving. The consultant can handle most situations independently and have a passion for customer service, skilled in problem-solving, decision-making, and implementing solutions in the NetSuite environment. Also, is adept at documenting and escalating issues as necessary. Decision Making. The role requires strong decision-making abilities, including influencing customers to modify current business practices and managing scope and expectations with the customer. Soft Skills. The consultant should have strong communication and presentation skills, and the ability to establish credibility and rapport with stakeholders. Serve as a trusted advisor communicating effectively with functional and technical stakeholders. Experience. Ideally, should have 8+ years' experience with a consulting firm or software provider, and 3+ years in a NetSuite Functional Consultant role. Education. Bachelor's degree, preferably in Accounting, Business Management, Industrial Engineer, or Management Information Systems. A master's degree or post-graduate is a plus.

Qualifications

Career Level - IC3

About the Company

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.