NetSuite→
Facilities Operations Manager - Mechanical (M2) at NetSuite in MI
Job Description
Facilities Operations Manager - Mechanical (M2)
Location: MI, United States
You will oversee the operation and maintenance of systems such as chillers, cooling towers, pumps, CRAHs, AHUs, CDUs, fan walls, and associated controls, ensuring uptime is protected and work is executed safely, consistently, and to Oracle standards. This role is focused on day-to-day plant operations and service execution rather than long-range design authority.
Eligibility and Location Requirements
This position requires U.S. citizenship and is located onsite in Saline, Michigan. Relocation assistance may be available in accordance with Oracle's relocation policies.
Key Responsibilities
Lead daily operations, maintenance, and service execution for critical mechanical and HVAC infrastructure.
Own mechanical plant readiness, including preventive maintenance, corrective work, inspections, restoration activities, and maintenance backlog management.
Serve as the primary site point of contact and technical lead for mechanical systems, including incident escalation and operational decision support.
Manage Facilities Technicians, contractors, and service vendors, ensuring strong safety performance, quality of work, documentation rigor, and SLA adherence.
Drive troubleshooting and response for mechanical failures, abnormal conditions, and performance degradation impacting uptime or operational stability.
Track and improve KPIs such as equipment availability, backlog health, MTTR, repeat failures, maintenance completion, and corrective action closure.
Partner with engineering, commissioning, deployment, reliability, and controls teams on retrofits, upgrades, system turnover, and operational acceptance.
Lead or support root cause analysis for major or recurring issues and ensure corrective actions are fully implemented, verified, and sustained.
Maintain audit-ready records including procedures, service reports, maintenance history, turnover documentation, and CMMS data.
Champion safe work practices, environmental compliance, and disciplined process execution across all mechanical operations.
Coach and develop technicians and frontline leads to strengthen troubleshooting capability, technical depth, and execution consistency.
Support the Site Operations Director with status reporting, risk visibility, staffing readiness, and operational improvement initiatives for the mechanical plant.
Qualifications
5–8 years of experience in mechanical plant operations, HVAC service, critical cooling maintenance, or related uptime-critical environments such as data centers, healthcare, industrial plants, semiconductor, or large commercial facilities.
1–3+ years of experience leading technicians, maintenance teams, or service providers in a live operational environment.
Strong knowledge of chilled water systems, cooling towers, pumps, CRAHs, AHUs, CDUs, and related controls platforms.
Experience managing vendors, maintenance programs, incident response, and service execution in 24x7 operations.
Familiarity with BMS, SCADA, DCIM, and CMMS tools.
Experience supporting commissioning, turnover, or operational acceptance of new or upgraded mechanical systems is preferred.
Skills and Competencies
Strong troubleshooting judgment and calm decision-making under pressure.
Deep commitment to safety, procedure adherence, and documentation rigor.
Clear communicator able to translate plant conditions, risks, and actions for varied stakeholders.
Strong planning and execution discipline across maintenance, backlog, and operational priorities.
Ability to lead technicians and vendors while reinforcing accountability and consistent field execution.
Preferred Skills / Certifications
Experience with mission-critical cooling infrastructure and redundancy strategies in high-availability environments.
Familiarity with predictive maintenance, trend analysis, controls integration, and operational performance monitoring.
EPA Section 608 Certification preferred where refrigerant-handling responsibilities apply.
HVAC trade license, mechanical certification, or equivalent technical qualification where applicable.
OEM or manufacturer training on chillers, cooling systems, pumps, cooling towers, CRAH/CRAC systems, or related controls platforms preferred.
OSHA 30 preferred.
Physical Demands / Work Environment
This is a mission-critical onsite role supporting 24/7 operations where continuous uptime is essential; as such, regular attendance, schedule flexibility, and response readiness are required. To perform these duties, you must be able to frequently walk, bend, kneel, crouch, push/pull objects, and climb stairs. You may be required to lift or move up to 39 pounds independently and participate in group lifts for loads 40 pounds or greater. You must also be capable of maintaining balance while working from ladders or elevated platforms. These tasks are performed in an industrial environment and must be executed safely, with or without reasonable accommodation, to maintain the continuous health of facility infrastructure.
Why Oracle Cloud Infrastructure?
Global impact at scale: Contribute directly to how mission-critical OCI data centers operate across regions and continents, influencing infrastructure reliability, security, sustainability, and long-term capacity growth.
Technically rigorous environment: Work alongside experienced engineers, automation specialists, and compliance teams in a rapidly scaling hyperscale cloud infrastructure, where disciplined execution and technical depth matter.
Culture built on operational excellence: Join an organization that values safety, process rigor, clear accountability, and continuous improvement as foundational to protecting uptime and customer trust.
Long-term career development: Benefit from internal mobility, role-based technical training, and development opportunities designed for professionals building long-term careers in cloud infrastructure and facilities operations.
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - M2
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.