Collections Analyst with Spanish - evening… at NetSuite · BUCHAREST

Collections Analyst with Spanish - evening shift

Location: BUCHAREST, Romania

Join Our Team at Oracle! Are you a talented problem-solver with a passion for financial analysis? Do you thrive in a dynamic environment and enjoy the challenge of financial recovery? If you are fluent in Spanish and English and have experience in collections, credit analysis, or a similar role, we want to hear from you!

You will have a hybrid work schedule, with one day a week spent at our Bucharest office.
Evening schedule: 15:00 to 24:00.

Qualifications & Skills:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Experience in collections, credit analysis, or a similar role.
• Fluency in Spanish & English is mandatory.
• Familiarity with ERP systems.
• Analytical and problem-solving skills, with the ability to interpret financial data and make informed decisions.
• Excellent verbal and written communication skills, with the ability to interact effectively with customers and internal teams.
• Negotiation skills, with the ability to handle difficult conversations and resolve conflicts.
• High level of accuracy and attention to detail in all aspects of work.
• Ability to work collaboratively with team members and other departments.
• Flexibility to adapt to changing business needs and priorities.
  

What We Will Offer:

• A competitive salary with exciting benefits.
• Learning and development opportunities to advance your career.
• An Employee Assistance Program to support your mental health.
• Employee resource groups that champion our diverse communities.
• Core benefits such as life insurance, and access to retirement planning.
• An inclusive culture that celebrates what makes you unique.
  

Ready to Shape the Future of Collections?

If you're enthusiastic about taking on a challenging role and driving success in a dynamic environment, apply now and join us at Oracle!

What You Will Do:

As a Collections Analyst, you'll dive deep into customer accounts, leveraging your keen eye for detail and exceptional problem-solving skills to identify trends, assess credit risks, and implement effective collection strategies.

• Conduct thorough analysis of customer accounts to determine collection strategies and prioritize collections efforts.
• Engage with customers via various channels, including phone and email, skillfully negotiating payment terms and resolving outstanding issues.
• Resolve disputes related to customer payment on delinquent account.
• Identify root causes of problems and assign the issue towards the responsible department in order to resolve and follow up internally to ensure timely resolution and to increase customer satisfaction.
• Showcase your innovative mindset by identifying opportunities for process enhancements and streamlining collections workflows.

#LI-DNI

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.