INTERN Software Quality Specialist at Nelnet in Lincoln, NE

Summary: Nelnet is a technology company and student loan servicer that offers a range of services in education. They are seeking an intern to assist in quality assurance practices, including defining user stories, reviewing test cases, and conducting manual testing. Responsibilities: - Assist in defining testable user stories by helping draft basic test cases and acceptance criteria - Review automated test cases with guidance to understand how they support a continuous deployment process - Help monitor software logs, metrics, and performance data to identify potential issues or improvement opportunities - Support the triage, validation, and tracking of bugs or issues reported to the team - Participate in 'after action' reviews to learn how the team improves QA practices - Assist in verifying that products meet UX design standards and accessibility guidelines - Observe and document opportunities to improve automated testing efficiency - Conduct manual and exploratory testing to validate software functionality and support automated test coverage Required Qualifications: - Currently pursuing a Bachelor's degree in Computer Science, Information Technology, or a related field - Ability to stay organized and manage multiple tasks - Willingness to learn how to read and understand basic programming concepts - Interest in learning database querying skills (e.g., SQL, MongoDB) - Ability to understand how business requirements relate to technical solutions Preferred Qualifications: - Familiarity with NBS products or exposure to software testing concepts is a plus Required Skills: Software Testing, Database Querying Important Skills: Basic Programming Concepts Nice-to-Have Skills: Willingness to Learn Benefits: One-on-one mentorship, Competitive pay, Casual dress, Flexible schedule, Intern-specific programming, Meaningful work experience