Intern - IT Help Desk at Nelnet in Lincoln, NE

Summary: Nelnet is a technology company and student loan servicer that is seeking an IT Intern to join their desktop support group. The intern will gain hands-on experience by providing support for various technical issues and assisting with employee equipment setups. Responsibilities: - Provide general assistance and support for the department’s desktop support projects - Troubleshoot employee PC, phone, and computer peripherals technical issues - Assist with new employee PC, phone, and computer peripherals set up and any employee PC equipment moves - Provide backup as directed by supervisor and other duties as may be assigned Required Qualifications: - Enrolled in courses and actively pursuing a degree in Computer Science or related field(s) - Minimum junior status in field of study - Demonstrated interest and aptitude in computer technology - Experience with Microsoft Office, including Excel and Word - Good oral and written communication - Willingness to learn new processes - Energetic and enthusiastic attitude - Able to lift approximately fifty pounds Required Skills: Computer Technology, Microsoft Office, Microsoft Excel, Microsoft Word, PC Troubleshooting, Phone Troubleshooting, Computer Peripherals Setup Benefits: One-on-one mentorship, Competitive pay, Casual dress, Flexible schedule, Intern-specific programming, Meaningful work experience