Receptionist / Office Assistant

Hengist Field Care Home , Pond Farm Road, Borden, Sittingbourne ME9 8LSHours - 30 hours per week (will include some weekend working over a rota system)Rate of Pay - £13.27 Per Hour

If you’re someone who enjoys meeting people, staying organised and being part of a warm, supportive team, you’ll feel right at home with us at Hengist Field Care Home. We’re looking for a friendly and confident Receptionist / Office Assistant to be the welcoming face of our home and help keep our busy office running smoothly.

Hengist Field is known for its caring atmosphere, strong team spirit and the genuine relationships we build with residents and families. As the first person people meet when they arrive, you’ll play a key role in creating that positive first impression and helping our home feel safe, calm and inviting.

About the Role

This is a varied, people‑focused role where no two days are the same. You’ll greet visitors, support residents and families, handle enquiries and provide essential admin support to the management team. You’ll be part of a team that values kindness, professionalism and a can‑do attitude.

What You’ll Be Doing

• Welcoming visitors warmly and managing the sign‑in process
• Keeping the reception area tidy, safe and inviting
• Handling phone calls and enquiries with professionalism and care
• Supporting prospective residents and families during visits
• Managing incoming mail and carrying out general admin tasks
• Assisting the BSO, Recruitment Officer and Management Team
• Maintaining confidentiality and following Health & Safety procedures
• Reporting any issues promptly to help keep the home running smoothly

What We’re Looking For

We’d love to hear from you if you are:

• Friendly, approachable and confident with people
• Organised, reliable and able to prioritise tasks
• A strong communicator with excellent telephone manner
• Comfortable using Microsoft Office
• Professional in appearance and attitude
• A team player with good attention to detail
• Able to handle confidential information appropriately

Desirable:
Experience in administration, a care home environment, or supporting people with additional needs.

Why You’ll Love Working With Us

• A warm, supportive team who genuinely care about each other
• A homely environment where residents and staff feel valued
• Opportunities for training, development and progression
• A role where you can make a real difference every day

Apply Today

If you’re friendly, organised and passionate about helping people, we’d love to hear from you. Please send your CV and a short cover letter telling us why you’d be a great fit for Hengist Field Care Home.