Practice Secretary at NeighborHealth in Winthrop, MA

Summary: NeighborHealth is one of the largest community health centers in the country, serving the greater Boston area. The Practice Secretary role involves performing a variety of clerical and reception activities to support the delivery of services to patients and staff in the Adult Medicine department. Responsibilities: - Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual. Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately - Promotes a sense of 'team work' through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation - Checks out patients in the computer prior to the end of each day and enters requested follow-up, referral, and/or X-file appointments upon check-out.Reviews After Visit Summary instructions with patient as needed.Prints additional labels as needed - Responsible for early am chart preparation and other opening/closing procedures - Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by email or staff message Required Qualifications: - High School Diploma or GED - At least one year in a medical office setting - Demonstrated personal computer skills in a Windows environment required - Bilingual Spanish skills required Preferred Qualifications: - Medical Terminology preferred Required Skills: Medical office experience, Windows operating system, Medical Terminology, Spanish language