Researcher at NCS Credit in Cleveland, OH

Description

NCS Credit is the leader in providing credit professionals throughout the U.S. and Canada with proactive solutions to secure receivables, minimize credit risk, and improve profitability. We provide superior service and customized solutions to meet the needs of our clients and an engaging and collaborative work environment focused on growth for our employees. We are a TEN-year Top Workplace award winner! Watch our "Join the Team" video https://youtu.be/HqKnRsk5mzQ and be part of the #1 Notice/Lien Service in the country! 

Requirements

Job Summary: The Researcher is responsible for gathering, verifying, and accurately documenting construction project information to support operational and compliance processes. This role contacts parties within the contractual chain by phone and email, conducts county- and state-level research using internet-based tools, and reviews escalated projects to confirm parcel ownership. The position requires strong attention to detail, effective communication skills, and accuracy.

Essential Responsibilities:

• Contact the contractual chain by phone and email to verify and/or confirm project information.
• Conduct project research using internet-based tools to verify and/or obtain information at the county and state level.
• Research escalated projects to confirm parcel ownership.
• Accurately enter verified information into the operation management system.
• Prepare mechanic’s lien releases for recording.
• Perform other duties as assigned.

Competencies

• Communicate and collaborate effectively with colleagues
• Ability to meet strict deadlines
• Analytical and problem-solving skills
• Detail-oriented
• Ability to multitask & prioritize in a fast-paced environment
• Strong verbal and written communication skills.
• Self-starter

Education, experience, certifications

• Associate’s degree; Paralegal or Bachelor’s degree preferred.
• 1 year of experience in a professional office environment or any combination of equivalent education and professional experience

Physical and mental demands

• Ability to communicate effectively in person, via phone, and email
• Manual dexterity
• Near visual acuity
• Prolonged sitting while viewing a computer monitor
• Frequent typing and use of keyboard/mouse

NCS Credit is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law. In accordance with the Americans with Disabilities Act (ADA), NCS Credit provides reasonable accommodations to qualified individuals with disabilities. If you need assistance or an accommodation during the application process, please contact hr@ncscredit.com