Senior Test Analyst

companyDescription At NCS Australia, we are more than a technology services company—we are a team of innovators, problem-solvers, and creators shaping the future. With a strong presence across the APAC region, we partner with government and enterprise organisations to tackle complex challenges and deliver solutions that drive real, lasting impact. We are passionate about unlocking value through technology. By focusing on people, committing to quality, and challenging traditional thinking, we believe technology services can be done better. Our team brings this to life by advising, transforming, and managing technology to help our clients and communities thrive. We love big ideas and bold thinkers. Bring your ambition and your creativity—together, we will turn them into extraordinary opportunities. Ready to make tomorrow with us? Explore our opportunities and join a team that is redefining what’s possible. jobDescription We are seeking an experienced Senior Test Analyst to lead quality assurance activities across key technology initiatives. This role is responsible for defining test strategies, planning and executing testing activities, and driving automation using SmartBear tools. The ideal candidate will have strong hands-on testing expertise combined with the ability to design robust test frameworks and ensure high-quality delivery across complex systems. The Senior Test Analyst is responsible for developing and owning test strategy and test plan documentation, ensuring all testing activities align with project objectives and quality standards. The role involves leading end-to-end testing, including test design, execution, defect management, and reporting, while ensuring comprehensive coverage across functional, integration, system, and regression testing. They design, build, and maintain automation frameworks using SmartBear tools, enabling efficient and scalable testing approaches. The analyst collaborates closely with developers, business analysts, and stakeholders to clarify requirements, identify risks, and ensure timely issue resolution. Additionally, they manage test environments and data, analyse test outcomes to provide clear insights on quality and release readiness, and drive continuous improvement in testing practices while mentoring junior team members and promoting best practices in quality assurance. qualifications Proven experience as a Senior Test Analyst in enterprise environments Strong experience in developing Test Strategy and Test Plan documentation Hands-on experience with SmartBear automation tools (such as TestComplete, ReadyAPI, or similar) Solid understanding of manual and automated testing methodologies Experience across API testing, UI testing, and system integration testing Strong knowledge of defect management tools (e.g., JIRA, Azure DevOps) Ability to analyse complex systems and identify test scenarios and edge cases Excellent stakeholder communication and reporting skills Strong attention to detail and problem-solving capability Nice to Have Experience working in Agile / DevOps environments Exposure to CI/CD pipelines and test automation integration Knowledge of performance or security testing tools Experience in cloud-based platforms (AWS, Azure, GCP) Relevant certifications (e.g., ISTQB) additionalInformation Why join us: NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth. NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community. At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. Agencies: We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given. Work rights and background checks: To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks Why join us: NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth. NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community. At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. Agencies: We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given. Work rights and background checks: To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks