Field Service Technician I - Charlotte, NC at NCR Voyix · North…

Summary: NCR Voyix is a global leader in unified commerce for shopping and dining, seeking Field Service Technicians to enhance customer service. The role involves performing installations, maintenance, and service calls for electromechanical equipment while ensuring customer satisfaction and operational efficiency. Responsibilities: - Perform customer installation, maintenance, and service calls promptly and effectively - Service electromechanical equipment like self-checkout systems within an assigned territory - Perform maintenance, repair, PM work, and system overhauls Required Qualifications: - Local candidate to a specific geographic area - Authorized to work in the US - At least 18 years of age - Have a valid driver's license and driving record that satisfies NCRV fleet requirements - PC skills, basic electronic skills, and some specific hardware and operating system familiarity - Ability to perform essential functions of the job with or without a reasonable accommodation - Prolonged travel with driving for several hours per day - Rotating and weekend shifts - Flexible shift work – Rotating shifts within set teams, including morning, afternoon, and evening start times, with some holidays - Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance - Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size - Willing to be trained on and operate small-scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches Preferred Qualifications: - Familiarity with large servers, mainframe computers, and imaging software - A+ Certification, CompTIA, N+ Certification - One or more years of related experience Required Skills: PC skills, Electronic skills, Hardware familiarity, Operating system familiarity, Electromechanical equipment service, Installation, Maintenance, Repair, Preventive maintenance, System overhaul, Networking equipment operation, A+ Certification, CompTIA Certification, Network+ Certification Benefits: 7 paid holidays and 6 paid floating holidays., Paid vacation – up to 80 hours your first year., 401K savings and retirement plan., The company provided use only vehicle., Medical insurance is available immediately.