Field Service Technician I (entry level) -… at NCR Atleos · NEW…

Summary: NCR Atleos is a global leader in the ATM industry, providing innovative hardware, software, and support solutions to clients worldwide. They are seeking a Field Service Technician I who will be responsible for performing basic troubleshooting, servicing, and maintaining ATMs while ensuring customer satisfaction through effective communication and problem-solving skills. Responsibilities: - Follow Safety and Security Procedures when working on ATMs. You will learn this on Day 1 - Complete NCR Atleos specific Trainings and Certifications on our training website - Diagnose problems based on the error logs from the ATM and information provided from our service app using a company provided cell phone - Perform minor maintenance and repairs on ATMs, both indoors and outdoors - Responsible for accurate and prompt reporting of updates and details of the work performed at the ATM, including call closure details - Maintain parts inventory and related records - Accurately reporting hours worked and miles driven daily Required Qualifications: - Must reside in the specified geographic area - High School Diploma or equivalent - Must be authorized to work in the US - Possess a valid driver's license and maintain a driving record that meets company requirements - Access to reliable transportation for work purposes - Familiarity and ability to use and operate an Android cell phone (company provided) - Ability to perform essential functions of the job which include: Prolonged travel during several hours of the workday, which includes inclement weather - Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance - Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size - This role requires proof of the following minimum insurance coverage: Bodily Injury Liability: Minimum $100,000 per person and $300,000 per accident. Property Damage Liability: Minimum of $100,000 per accident - You may be dispatched daily on a call-by-call basis or have a daily schedule - Must have the ability to work a flexible schedule including nights, weekends, overtime, and or flex shifts - Must be able to safely work outside during all seasons with potential exposure to the elements - Must have a high level of personal integrity and work well with minimal supervision - Must have Basic Electrical and Mechanical aptitude, skillset, and knowledge - Must have good problem-solving skills, be able to pick up new skills quickly, and work well under pressure Preferred Qualifications: - An associate degree is preferred - Previous experience with NCR or similar equipment is preferred Required Skills: Basic Electrical aptitude, Android cell phone operation, Driving with valid license, Minor ATM maintenance and repair, Safety and Security Procedures Benefits: Medical Insurance, Dental Insurance, Life Insurance, Vision Insurance, Short/Long Term Disability, Paid Vacation, 401k