Senior Manager Partner Capability at NBN Australia · Melbourne

Senior Manager Partner Capability Location: Melbourne Job Expectations Build your career and Australia’s future. Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements. A fantastic opportunity has arisen for one Senior Manager, Partner Capability, reporting to the Executive Manager, RSP Enablement & Support. A bit about your role The Senior Manager, Partner Capability is responsible for ensuring Retail Service Providers have the tools, processes, and support needed to effectively connect, operate and assure nbn services. The role leads the development and delivery of the RSP capability and change roadmap, coordinates RSP pilots and trials, and drives continuous improvement of RSP processes and implementation practices. It oversees governance and changes controls to ensure successful adoption of new capabilities, while managing strong cross‑functional stakeholder engagement to represent strategic business needs. The role also provides commercial, regulatory, financial, and risk‑modelling leadership to assess obligations, service levels, and operational changes, partnering with key internal teams to support executive decision‑making and operational performance outcomes. A bit about you The ideal candidate is a strong leader with proven capability in managing complex programs, business priorities, governance, and delivery across the telco and RSP landscape. They bring advanced problem‑solving, technical acumen, and expertise in full lifecycle project and program management, including planning, risk management, communications, and benefits realisation. The role requires exceptional stakeholder engagement, interpersonal influence, and the ability to design and implement complex solutions while navigating operational and commercial challenges. The candidate should be highly motivated, customer‑centric, and skilled in driving new capability delivery, structured change, and process improvement, with the agility to rally stakeholders and achieve optimal business outcomes. Life at nbn To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them. A more inclusive working world nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women. Equal Opportunities for All We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing recruitment@nbnco.com.au or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website. Where to from here? If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed. Please note that this is a permanent opportunity and applications for this role will close at midnight, 17th May 2026 To be eligible for this role, you must have full working rights in Australia. Worker Type Permanent Time Type Full time