Director, Project Management & Ops at NBCUniversal in Miami, FL

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

NBCUniversal Telemundo Enterprises is seeking a highly strategic, execution-oriented Director, Project Management & Operations to lead enterprise-wide initiatives that advance business growth, operational excellence, content innovation, and cross-platform audience engagement. Serving as a trusted partner to senior leadership, this role will translate strategic priorities into clear, actionable plans and ensure initiatives are delivered on time, within scope, and in alignment with organizational objectives. The ideal candidate brings strong project leadership, business acumen, stakeholder management expertise, and a passion for the evolving media and entertainment landscape.

Building on core project management and operational responsibilities, this leader will oversee initiatives from planning through execution, foster cross-functional alignment, drive clear stakeholder communication, and strengthen project management best practices across the organization.

The Director, Project Management & Ops, is responsible for:

Strategic Portfolio Leadership

• Lead a portfolio of high-impact strategic streaming initiatives for Telemundo Enterprises
• Partner with executive leadership to prioritize initiatives, define business objectives, and align project investments with organizational goals.
• Establish governance frameworks, reporting structures, and decision-making processes to support enterprise execution.

Project Management & Delivery Excellence

• Direct projects through the full lifecycle, including business case development, scope definition, planning, execution, delivery, change management, and post-implementation assessment.
• Define project goals, milestones, resource requirements, budgets, success metrics, and risk mitigation plans.
• Monitor project health, proactively identify challenges, remove roadblocks, and escalate critical issues when necessary.
• Ensure projects are delivered on time, within budget, and aligned with strategic objectives.

Cross-Functional Leadership & Stakeholder Management

• Build strong partnerships across streaming, marketing, production, editorial, finance, research, legal, communications, and external vendors.
• Lead executive-level project reviews and steering committee meetings.
• Facilitate alignment among diverse stakeholder groups and drive consensus on priorities, timelines, and deliverables.
• Provide clear, actionable updates to senior executives regarding project progress, risks, dependencies, and opportunities.

Operational Excellence & Process Improvement

• Develop and implement scalable project management frameworks, standards, templates, and best practices across Telemundo Enterprises.
• Evaluate project performance and identify opportunities to improve efficiency, collaboration, resource allocation, and execution methodologies.
• Drive continuous improvement initiatives that enhance organizational effectiveness and operational maturity.
• Champion a culture of accountability, transparency, innovation, and continuous learning. These responsibilities expand upon existing expectations for documentation, reporting, process improvement, and project management standards.

Team Leadership & Talent Development

• Lead, mentor, and develop project managers and cross-functional project teams.
• Foster a high-performance culture focused on collaboration, innovation, and results.
• Provide coaching on project management methodologies, stakeholder engagement, and change management practices.

Qualifications

Basic Requirements:

• Bachelor’s degree in Business Administration, Communications, Media, Engineering, Technology, or a related field.
• 8–12+ years of progressive project, program, or operations management experience.
• 3–5+ years of leadership experience managing teams and enterprise-scale initiatives.
• Proven success leading complex cross-functional projects involving multiple stakeholders and competing priorities.
• Strong strategic planning, organizational, and execution skills.
• Exceptional communication, presentation, negotiation, and influencing abilities.
• Experience developing executive-level reporting and governance processes.
• Advanced proficiency with project management tools such as Lucid and Smartsheets, Microsoft Office Suite, collaboration platforms, and workflow management systems.
• Ability to thrive in a fast-paced, deadline-driven media and entertainment environment.

Preferred

• Experience within media, entertainment, broadcast, streaming, digital media, or content organizations.
• PMP, PgMP, Agile, Scrum, Lean Six Sigma, or related project management certifications.
• Experience supporting large-scale digital transformation, streaming, content operations, or audience growth initiatives.
• Bilingual English/Spanish proficiency.

Desired Characteristics:

• Demonstrated ability to perform effectively in fast-paced, high-pressure environments.
• Strong strategic thinking and problem-solving capabilities.
• Analytical and process-oriented approach to decision-making and execution.
• Self-starter with a strong sense of ownership and a results-driven mindset.
• Proven ability to navigate ambiguity and thrive in dynamic, evolving environments.
• Excellent verbal and written communication skills, with the ability to clearly articulate ideas, rationale, and complex concepts to diverse audiences.
• Collaborative team player with strong interpersonal skills and the ability to build effective relationships across diverse cultures and global teams.

Additional Requirements:

• Must be 18 years or older
• Must have a valid driver’s license
• Must have unrestricted work authorization to work in the United States
• Must be covered by Solutions, NBCU’s Alternative Dispute Resolution Program

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.