Analyst, People Analytics & Reporting at NBCUniversal in Orlando, FL

companyDescription NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. jobDescription The Analyst, People Analytics & Reporting (PA&R) position supports the design, implementation, maintenance, and enhancement of our Power BI dashboard solutions used by HR and senior leaders, while helping to evolve those BI products into agentic, AI-enabled solutions that deliver automated insights and workflows. This role serves as a subject matter expert on Power BI, Snowflake, and core people data, partnering closely with PA&R Consulting, the Data & Analytics team, other IT counterparts, and Global HR to deliver accurate, secure, and actionable insights. The role will also help define and operationalize how AI is orchestrated across People Analytics use cases (e.g., prompt-based experiences, governed self-service, and automation), and will partner with technical teams to ensure our data architecture, semantic layers, and models are updated and maintained to provide accurate, trustworthy automated insights. This role also supports system testing and ongoing enhancements, while providing training, guidance, and backup support for analytics requests. Additionally, it involves participation in BW & Back-End SAP reporting, troubleshooting, and assisting with special projects as needed. Here you can: Maintain expertise in systems (SAP HCM, Business Objects, Power BI), data processes, diverse employee populations, and security to enable accurate reporting & metrics Maintain expertise in PA&R dashboards, Snowflake datasets, and Power BI environments, including data definitions, calculated fields, and security configuration. Support leadership team by providing key data for critical business activities in a timely and accurate manner Support the evolution of People Analytics dashboards toward AI‑assisted and automated insight generation, reducing dependency on manual dashboard builds where appropriate Assist in identifying opportunities where prompt‑based analytics can complement or replace manual dashboard builds, improving speed to insight while maintaining analytical rigor Explore, design, and test prompt engineering techniques to enable more intuitive, self‑service access to People Analytics insights through AI‑assisted tools and natural‑language query interfaces. Support processes that ensure all prompt‑driven analytics solutions align with data governance, security, and privacy standards and regulations Design and build custom dashboards in Power BI to fulfill requests and inquiries from HR Leadership Identify opportunities to operationalize custom dashboards or ad-hoc analytics that transition into re-useable dashboards through close partnerships with PA&R Consulting, HR Business Partners, and other key stakeholders Support end-to-end project management including requirements gathering, creating intake tickets, partnering with developers, and testing Use a structured approach to requirements‑gathering, identifying gaps, dependencies, and potential data quality issues—while clearly communicating impacts back to stakeholders Support processes that ensure proper documentation and alignment with data governance processes for new builds or changes to existing processes and dashboards Lead change management communications, documentation, and training plans required for impacted end-users, including identifying required updates or generating new guides where required Maintain Snowflake configurations and manual uploads Maintain custom dashboards Develop and maintain a library of standardized prompts, templates, and best practices to support consistent, scalable self‑service dashboard and insight generation. Support quarterly audits to PA&R maintained dashboards, including security provisions & usage Support for day-to-day Power BI dashboard end-user queries and troubleshooting Serve as a SME and consultative partner for Power BI dashboards by interpreting business questions, challenging assumptions when needed and identifying additional partnerships required to address requests Serve as the SME for the IT counterparts related to the data in SAP to help guide on requirements/fixes/issues Develop and maintain productive working relationships with Business Unit HR client groups, Finance, Legal, Compliance, etc. and with our parent company, Comcast Support projects that may require the integration of new reports, tools, functionality in the various Reporting environments, as needed (BW/SAP) qualifications Here you'll need: Bachelor’s Degree in business, computer science, psychology, other related degree with a focus on data analysis/critical thinking 1+ year of experience in data handling (e.g. report writing, data analysis, research, etc.) and using Power BI, Tableau or other Business Intelligence tool Experience providing SAP Business Objects or related data warehouse system support (e.g. troubleshooting, testing, etc.) Exceptional proficiency with Microsoft Office Suite, including Excel and PowerPoint. What we'll look for: Experience with HR Data Systems Experience with Power BI & Snowflake Knowledge of HR practices, organizational models, and processes associated with the employee lifecycle Solid ability to compile and analyze data Experience programming and building scripts (e.g. using SQL or Python) to combine and interrogate structured and unstructured data sets Exceptional understanding of how LLMs and AI‑assisted analytics tools generate results, including limitations, bias considerations, and data‑grounding concepts. Experience or demonstrated aptitude in prompt engineering, including crafting, testing, refining, and documenting prompts to produce accurate and repeatable analytical outputs that align with business reality. Curiosity and comfort with experimentation, iteration, and continuous learning as AI‑enabled analytics capabilities evolve Commitment to maintaining confidentiality of data Effective written and verbal communication skills including ability to explain data and metrics to non-technical audiences Demonstrate strong communication skills by asking targeted, clarifying questions to fully understand reporting/analytics needs and translate vague or incomplete requests into well‑defined, actionable requirements. Solid decision-making skills and ability to use professional judgement Proven critical-thinking skills to evaluate data quality, interpret complex reporting requirements, and translate ambiguous business needs into clear, actionable reporting solutions Excellent attention to detail; ability to work effectively and accurately under pressure to meet deadlines Flexibility and adaptability in performing work duties Work as a member of a team Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. additionalInformation As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.