Business Analyst, AVP at NatWest Group in Gurugram, Haryana, India

Business Analyst, AVP Location: Gurugram Join us as a Business Analyst This is an opportunity for a driven Business Analyst to join us and make a tangible impact on our function You’ll be producing business requirements to inform future state design, as you support teams to understand and link the requirements to the overall domain strategy It’s a chance to develop your skills as you research, understand and keep up to date with industry thinking, best practice, technology and customer trends We're offering this role at associate vice president level What you'll do You’ll support the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs, and analysing, refining, synthesising, translating and ensuring they are documented in a form that can be readily understood by all stakeholders. We’ll look to you to work across teams and stakeholders to capture, validate and document business and system requirements, making sure they are in line with key strategic principles, and translated from business operations, business objectives, or from external requirements. You’ll also: Interact with customers, key stakeholders and the team to obtain and document functional and non-functional needs Support the team to analyse business requirements and technical specifications to see how they can be developed into small testable and releasable elements Elicit and input into writing business requirements, user stories and epics as required using relevant techniques Support the feature team in creating and executing test scenarios and test scripts, identifying and supporting cut-over and implementation tasks Facilitate UAT as well as supporting platform and feature teams in executing the UAT The skills you'll need To take on this role, you’ll need at least eight years of experience in business analysis along with certification such as BAX, CPRE or CBAP. You’ll also need: Strong knowledge of commercial banking and payments transformation programmes Understanding of different payment types and end-to-end processing flows Knowledge of ISO20022 payment message processing Experience with Agile delivery and tools such as JIRA and Confluence Excellent communication skills with the ability to communicate complex technical concepts clearly to your peers and management level colleagues Hours 45 Job Posting Closing Date: 18/05/2026 Additional Locations: Bengaluru