Training Specialist at National University in Remote

The Training Specialist is responsible for analyzing, designing, implementing, and evaluating training and development programs that support Enrollment and National University initiatives related to Enrollment. This position provides dedicated support for New Hire Advisors within the enrollment department.

The Training Specialist will work closely with Enrollment Directors, Associate Directors, and Subject Matter Experts to identify developmental and training opportunities and to create effective learning assets. Overall, the Training Specialist strengthens institutional efficiency and effectiveness for Enrollment in alignment with National University’s Ways of Work.

Essential Functions:

• Needs Analysis and Learning Objectives: Collaborate with stakeholders to conduct thorough needs assessments and define clear learning objectives that address performance gaps and support organizational goals.
• Instructional Design Strategy: Develop comprehensive instructional design strategies and methodologies tailored to meet the needs of diverse learners and learning environments, incorporating best practices in adult learning theory and pedagogy.
• Curriculum Development: Design and create engaging and interactive learning materials, including e-learning modules, virtual instructor-led training (VILT), webinars, videos, simulations, job aids, and assessments, using authoring tools and multimedia software.
• Content Curation and Adaptation: Evaluate existing training materials and content and repurpose or adapt them for use in new learning initiatives, ensuring alignment with learning objectives and audience needs.
• Storyboarding and Scripting: Develop detailed storyboards, scripts, and outlines for instructional content, outlining the sequence of activities, interactions, and assessments to guide the development process.
• Media Production and Integration: Produce high-quality multimedia assets, including graphics, animations, audio, and video, and integrate them into instructional materials.
• Technology Integration: Leverage instructional design software, learning management systems (LMS), and authoring tools to develop and deploy interactive and engaging learning experiences that are accessible across multiple devices and platforms.
• Quality Assurance and Review: Conduct thorough quality assurance reviews of instructional materials to ensure accuracy, functionality, and alignment with learning objectives, branding guidelines, and accessibility standards.
• Pilot Testing and Evaluation: Facilitate pilot tests and usability studies to gather feedback from learners and subject matter experts (SME), iteratively refine instructional materials based on feedback, and measure the effectiveness of learning interventions.
• Professional Development: Stay abreast of emerging trends, technologies, and best practices in instructional design and e-learning development, actively participating in professional development activities and seeking opportunities for skill enhancement.
• Leads and manages end-to-end training projects by scoping needs, building timelines, coordinating with Enrollment stakeholders and SMEs, developing learning assets, maintaining organized project documentation, and ensuring high-quality on-time delivery.
• Facilitates live virtual training sessions for New Hire Advisors in the enrollment department by delivering content clearly, creating an engaging and supportive learning environment, answering questions, and gathering feedback to support continuous improvement.

Supervisory Responsibilities: N/A (this position does not have supervisory responsibilities)

Requirements:

Education & Experience:

• Bachelor's degree required; Master's degree within and Instructional Design and Technology field preferred.
• Minimum of 2 years experience as an Enrollment Advisor required.
• Prior experience in project management required.
• Minimum of 2 years of experience in learning and development or instructional design strongly preferred.
• Prior experience developing and implementing virtual training and development strongly preferred.

Competencies/Technical/Functional Skills:

• Training Needs Analysis: Ability to conduct thorough assessments to identify learning needs and gaps within an organization.
• Curriculum Design and Development: Proficiency in designing comprehensive training programs and materials that align with organizational objectives and learning outcomes.
• Instructional Design: Knowledge of instructional design principles and methodologies to create engaging and effective learning experiences.
• Training Delivery: Strong presentation and facilitation skills to deliver training sessions using various methods, including in-person, virtual, and blended learning approaches.
• Learning Management Systems (LMS): Familiarity with learning management systems to manage course content, track learner progress, and generate reports.
• E-Learning Authoring Tools: Experience with e-learning authoring tools such as Articulate Suite, Adobe Captivate, or similar software to create interactive online courses and modules.
• Evaluation and Assessment: Ability to design and implement evaluation strategies to assess the effectiveness of training programs and gather feedback from participants.
• Project Management: Strong organizational skills to manage multiple training projects simultaneously, including planning, scheduling, and coordinating resources effectively.
• Communication Skills: Excellent written and verbal communication skills to convey complex information clearly and effectively to diverse audiences.
• Collaboration and Stakeholder Management: Ability to collaborate with various stakeholders, including subject matter experts (SME), leaders, and HR professionals, to ensure training programs meet organizational needs.
• Change Management: Understanding of change management principles to support employees through learning initiatives and organizational change processes.
• Adaptability and Flexibility: Ability to adapt to changing priorities, requirements, and technologies in the field of learning and development.
• Data Analysis and Reporting: Proficiency in analyzing training data and metrics to measure the impact of learning initiatives and generate actionable insights for improvement.
• Continuous Learning: Commitment to staying updated on industry trends, best practices, and emerging technologies in learning and development.
• Cultural Awareness and Diversity: Sensitivity to cultural differences and diversity issues to design inclusive and culturally relevant training programs.

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