Sales Development Representative at National… · Greater…

Summary: National Funding is a company that provides a fully digital lending offering targeted to small businesses across the United States. The Sales Development Representative is responsible for making and answering calls to loan applicants to qualify and collect basic client information, acting as the first point of contact for potential clients. Responsibilities: - Engage with loan applicants through high volume outbound calling, texting, and emailing - Establish connection with customers over the phone; build an environment of trust through responsive service and understanding needs - Listen attentively to customer questions and provide answers that are knowledgeable and insightful to encourage completion of the application package - Obtain complete and accurate customer information and other details as necessary; enter all information in designated database accurately - Maintain clear records of all conversations in designated database - Follow communication scripts and advertise our products to interested customers in a manner that is professional and honest while adhering to regulatory standards - Maintain a high level of product knowledge to effectively communicate features and benefits of services offered - Stay updated on company products, services and industry trends through ongoing training - Maintain confidentiality of all customer PII and Company records Required Qualifications: - High school diploma required, undergraduate degree preferred - Strong and confident voice on the phone with the ability to take control of the phone call & create a relationship with our potential client at first contact - Independent and Go-getter mindset with a clear sense of urgency - Great follow up and organizational qualities - Ability to perform basic calculations and mathematical figures - Strong attention to detail, with the ability to multitask and prioritize tasks effectively - Professional demeanor, excellent phone etiquette. Effective verbal, written and listening communication skills - Strong interpersonal skills with a customer-focused approach - Ability to collaborate with all levels of the organization and ability to adapt to changing priorities - Able to work a flexible schedule Preferred Qualifications: - Experience in CRM software (e.g., Salesforce) a plus. Proficient in MS Office Required Skills: CRM software, Salesforce, Microsoft Office, Basic calculations, Listening communication Benefits: Monthly Commissions., Fantastic benefits package including medical, dental, vision, a 401(k) with employer match, Life and AD&D insurance coverages, PTO and paid holidays., Schedule: Onsite, Full Time, Monday-Friday, Fantastic benefits package including a 401(k) match