Talent Acquisition Operations Associate… at National… · New York

Summary: NFL is a leading sports organization dedicated to providing an exceptional employee and candidate experience. The Talent Acquisition Operations Associate will support the recruiting process, manage onboarding, and ensure a positive experience for candidates and employees while assisting with high-volume hiring for Game Day Assistants. Responsibilities: - Own the onboarding process for Game Day Assistant new and returning hires, ensuring timely processing, documentation compliance, and strong partnership with event-day stakeholders - Provide a consistent and positive candidate and employee experience - Process HR transactions including new hires and rehires - Support the talent acquisition process by posting job requisitions, managing candidate workflows, coordinating automated interview scheduling, and facilitating onboarding activities - Leverage scheduling automation tools to manage high-volume interview coordination and resolve conflicts or exceptions with urgency and accuracy - Ensure confidentiality, accuracy, security, and timely maintenance of HR data - Maintain employee files, verify I-9s, and ensure all new hire paperwork is completed on time - Lead New Hire Orientation for all employee types - Manage communications with recruiters, HRBPs, hiring managers, candidates, and all stakeholders with urgency and attention to detail - Effectively use and manage tools for scheduling, hiring, documentation, and onboarding, including automated interview scheduling platforms and case management tools - Manage individual ticket queues within the case management tool, responding promptly to requests as needed - Maintain positive working relationships with cross-functional teams as necessary, including Payroll, Finance, Compliance, Security, and IT - Support special projects, from tactical to strategic, as needed - Perform related duties as required Required Qualifications: - Detailed understanding of the talent acquisition lifecycle - Experience working with Applicant Tracking Systems; Greenhouse preferred - Experience working with Service Now or other case management tools a plus - Intermediate level of experience with Microsoft Excel - Demonstrate organization, communication, and accuracy in all work assigned - Detail-oriented and deadline-driven - Ability to handle sensitive and highly confidential information - Enjoys helping others while maintaining a customer service approach and positive attitude - Strong communication skills, both via email and phone - Willing to work some overtime as needed - Expected to resolve scheduling changes during non-traditional working hours, as needed - Ability to think quickly and problem-solve resourcefully - Ability to learn new systems and processes quickly - Ability to work independently, efficiently, and proactively Required Skills: Talent Acquisition Lifecycle, Applicant Tracking Systems, Greenhouse, Case Management Tools, Service Now, Microsoft Excel, Accuracy, Customer Service Approach, Learn Quickly, Handling Confidential Information