National Debt Relief→
Business Analyst at National Debt Relief in Remote
Job Description
We are seeking a highly driven Full-Stack AI Business Analyst who can explore opportunities, identify high-impact use cases, and execute end-to-end AI solutions across business enterprise.
This is not a purely advisory role. You will be responsible for the full lifecycle — from understanding business problems and analyzing workflows to designing, prototyping, and implementing AI-powered solutions that deliver measurable outcomes.
This role is ideal for energetic, hands-on professionals who combine business understanding, analytical thinking, and practical AI implementation skills.
Responsibilities:Essential Duties/Responsibilities
- AI Opportunity Exploration
- Deep dive into workflows across Operations, HR, Finance, Sales, Customer Support, Compliance, and other functions.
- Identify repetitive, manual, communication-heavy, and data-driven tasks suitable for AI enablement.
- Quantify inefficiencies (time, cost, error rate, SLA impact).
- Build prioritized AI opportunity pipelines.
- Business & Data Analysis
- Analyze structured and unstructured data to uncover patterns and improvement areas.
- Convert business pain points into clear problem statements.
- Define success metrics and ROI models for AI initiatives.
- Prepare requirement documents and solution blueprints.
- AI Solution Design & Prototyping
- Design AI-powered solutions such as:
- Intelligent workflow automation
- AI copilots for internal teams
- Automated report generation
- Smart document processing
- AI-based knowledge assistants
- Communication automation systems
- Use available AI tools and platforms to rapidly prototype solutions.
- Conduct proof-of-concepts (POCs) and pilot implementations.
- Execution & Implementation
- Work hands-on to configure, integrate, and deploy AI solutions.
- Collaborate with engineering teams when deeper system integration is required.
- Support data preparation and workflow configuration.
- Drive user testing, rollout, and adoption.
Education/Experience
- Bachelor’s degree in Computer Science, Artificial Intelligence, Data Science, Information Systems, or a related technical field is preferred; equivalent practical experience in AI, automation, or data-focused roles may be considered in lieu of formal education.
- Minimum 2 years of experience in AI solutions development, data analysis, automation, business process optimization, or a related technical or analytical role.
- Experience working with AI tools, automation platforms, or data analysis technologies to support business process improvements preferred.
Required Skills/Abilities
- Strong analytical and problem-solving skills with the ability to evaluate business processes and identify opportunities for AI enablement and automation.
- Ability to analyze structured and unstructured data to uncover inefficiencies and translate business needs into clear problem statements and measurable success metrics.
- Experience designing and prototyping AI or automation solutions that improve workflows, reporting, and internal knowledge access.
- Ability to manage multiple initiatives and prioritize AI opportunities based on impact, feasibility, and business value.
- Strong collaboration and communication skills with the ability to partner with technical teams and business stakeholders to implement solutions.
- Comfortable working autonomously to drive initiatives from opportunity discovery through pilot, rollout, and adoption.
National Debt Relief Role Qualifications:
- Computer competency and ability to work with a computer.
- Prioritize multiple tasks and projects simultaneously.
- Exceptional written and verbal communication skills.
- Punctuality expected, ready to report to work on a consistent basis.
- Attain and maintain high performance expectations on a monthly basis.
- Work in a fast-paced, high-volume setting.
- Use and navigate multiple computer systems with exceptional multi-tasking skills.
- Remain calm and professional during difficult discussions.
- Take constructive feedback.
National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives.
Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.
Want to learn more about who we are? Connect with us on social!
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Benefits:
National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.
Our extensive benefits package includes:
- Generous Medical, Dental, and Vision Benefits
- 401(k) with Company Match
- Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
- 12 weeks Paid Parental Leave
- Pre-tax Transit Benefits
- No-Cost Life Insurance Benefits
- Voluntary Benefits Options
- ASPCA Pet Health Insurance Discount
- Access to your earned wages at any time before payday
National Debt Relief is a certified Great Place to Work®!
National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.
For information about our Employee Privacy Policy, please see here
For information about our Applicant Terms, please see here
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