Development Associate at NAMI New… · Concord

Summary: NAMI New Hampshire is a key organization focused on improving the lives of individuals affected by mental illness and suicide. The Development Associate plays a vital role in supporting fundraising efforts through donor relations, event support, and administrative tasks, ensuring that every contributor feels valued and connected to the mission. Responsibilities: - Serve as the primary administrator for the donor database, ensuring all records are accurate and up-to-date - Process all charitable gifts (individual, corporate, grants, and third-party donation platforms) and generate personalized, timely acknowledgement letters and memorial/honorarium notifications within established timelines - Create queries, exports, and reports as requested for mailing lists, email campaigns, fundraising appeals, events, and other fundraising initiatives - Prepare regular fundraising reports and dashboards for the Director of Development and Board Advancement Committee - Conduct prospect research to identify potential individual donors and corporate sponsors aligned with NAMI NH’s mission - Support the Director of Development by identifying opportunities for donor cultivation and stewardship - Coordinate board member notes/phone calls to major donors - Collaborate with program staff to maintain accurate volunteer records - Maintain donor confidentiality and uphold the AFP Code of Ethics - Provide administrative and logistical support for NAMI NH signature fundraising events (NAMIWalks NH and This Is My Brave), including entering donations and sponsorships, processing gift acknowledgements, assisting with event-day logistics, supporting volunteers, and working with the development team to ensure an optimal guest/participant experience - Support other fundraising events as needed (e.g. third-party fundraisers, house parties, leadership appreciation) - Assist with the NAMI NH Annual Meeting by providing logistical support as needed and ensuring membership is accurate and current in accordance with by-laws - Complete monthly membership renewal notices - Ensure the membership database (both internal and NAMI National) is current and accurate - Coordinate with the Finance Department to ensure monthly reconciliation of development records with bank deposits - Convey mission in a meaningful and compelling way and represent NAMI NH through various forms of public engagement - Work collaboratively with diverse groups within and outside of the organization - Other tasks, duties, and responsibilities that are deemed necessary to enhance the functioning of NAMI New Hampshire’s development efforts as assigned by the Director of Development - While performing the duties of this job, it is regularly required to talk or hear, stand, walk, use hands to finger, handle, or feel, and reach with hands and arms - Occasional travel may be necessary - It may be necessary to work some evenings and weekends Required Qualifications: - Associate or bachelor's degree with a major in English, communications, journalism, marketing, business, or related field preferred - 1–3 years of nonprofit development experience preferred - Proficiency in Microsoft Office (especially Excel) and experience with CRM/Donor Management software - Exceptional attention to detail, a warm professional demeanor, and the ability to handle sensitive information with discretion - Excellent organizational skills and ability to prioritize work to meet deadlines - Strong written and verbal communication skills - General knowledge and understanding of laws and other applicable guidelines and regulations related to charitable and planned giving - A genuine passion for mental health advocacy and an understanding of the challenges faced by individuals and families affected by mental illness Preferred Qualifications: - Familiarity with the New Hampshire philanthropic landscape is a plus - Experience with DonorPerfect and Salesforce preferred - Familiarity with Canva and Constant Contact preferred Required Skills: Microsoft Excel, CRM software, DonorPerfect, Salesforce, Canva, Constant Contact, Charitable and planned giving regulations