N.C. Department of Information Technology→
Network Engineer at N.C.… · Wake…
Entry LevelOn-siteFull-timeWake County, NC$71k–$77k/yr
Skills
microsoft 365 managementmicrosoft 365 configurationnetwork performance monitoringsecurity best practicestechnical supporttraining skills
Job Description
Summary: The N.C. Department of Information Technology is part of the North Carolina Community College System, which serves a vast network of community colleges. They are seeking a highly motivated Office 365 Network Analyst to optimize and secure network connectivity for Microsoft 365 services, ensuring smooth performance and user support for applications in the Office 365 Productivity Suite.
Responsibilities:
- Optimizing, securing, administration, and monitoring the network connectivity for Microsoft 365 services
- Ensuring smooth performance for applications included in the Office 365 Productivity Suite
- Utilizing industry’s best practices to ensure availability, accessibility, adoption, compliance, and user support
Required Qualifications:
- Experience in managing and maintaining the Microsoft 365 enterprise environment
- Configuration and administration skills for Microsoft 365 enterprise environment
- Experience monitoring health and performance of the Microsoft 365 enterprise environment
- Knowledge of security best practices and compliance measures, for Microsoft 365 enterprise environment such as data loss prevention, multifactor authentication, and conditional access policies
- Training skills to optimize Microsoft 365 application adoption
- Experience providing technical support and troubleshooting assistance
- 1 year of experience in Microsoft 365 management
- Bachelor's degree in computer science or an IT related field from an appropriately accredited institution
- or Associate degree in computer science, or a related technical field from an appropriately accredited institution and one year of networking related experience
- or High School or General Educational Development (GED) diploma and four years of networking related experience
- or an equivalent combination of education and experience
Required Skills: Microsoft 365 management, Microsoft 365 configuration, Network performance monitoring
Important Skills: Security best practices
Nice-to-Have Skills: Technical support, Training skills
Benefits: Employees may choose to participate in health insurance options, Standard and supplemental retirement plans, The NC Flex program (numerous high-quality, low-cost benefits on a pre-tax basis), Paid vacation, Sick, and community service leave, Paid parental leave, Personal observance, The best-funded pension plan/retirement system in the nation according to Moody’s Investor’s Service, Twelve (12) holidays/year, Fourteen (14) vacation days/year which increase as the length of service increases and accumulates year-to-year, Twelve (12) sick days/year which is cumulative indefinitely, Longevity pays lump sum payout yearly (based on length of service beginning 10 years and up), 401K, 457, and 403(b) plans
Benefits
Employees may choose to participate in health insurance options
Standard and supplemental retirement plans
The NC Flex program (numerous high-quality, low-cost benefits on a pre-tax basis)
Paid vacation
Sick, and community service leave
Paid parental leave
Personal observance
The best-funded pension plan/retirement system in the nation according to Moody’s Investor’s Service
Twelve (12) holidays/year
Fourteen (14) vacation days/year which increase as the length of service increases and accumulates year-to-year
Twelve (12) sick days/year which is cumulative indefinitely
Longevity pays lump sum payout yearly (based on length of service beginning 10 years and up)
401K, 457, and 403(b) plans