PT Service Manager at My Melrose in San Antonio, TX

Summary: My Melrose is a retail company seeking a PT Service Manager to enhance customer service and store operations. The role involves supervising store activities, ensuring quality service, and managing staff productivity while maintaining company standards. Responsibilities: - Provide customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions - Share the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge - Supervise and direct the activities of the store - Maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service - Organize work to maintain a smooth work flow - Communicate effectively, coordinate staffing schedule to ensure team service, direct and train employees - Maintain a good working relationship with co-workers and management, follow both written and verbal directives/assignments - Learn and understand the accurate use of all equipment and policies and procedures - Recognize urgent situations Required Qualifications: - A minimum of 3 months of supervisory experience (as a key carrier, shift lead, team lead) in a similar retail environment or a minimum of 6 weeks of experience as sales/cashier at Melrose - In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment with Melrose, they must have a minimum of 2 months of prior supervisory experience that can be verified - Must fill out promotion request form and submit to HR - Must be a minimum of 18 years old. If still in high school must be a senior - Must be a minimum of 18 years and out of high school Required Skills: Supervisory experience, Staff scheduling, Loss prevention, Merchandising, Safety procedures, Operating store functions, Equipment use, Policy and procedure adherence