Desktop Support Services Internship at MVP Health Care · Schenecta…

Summary: MVP Health Care is on a mission to create a healthier future for everyone, emphasizing innovation and community service. They are seeking a Desktop Support Services Intern to assist with the installation, maintenance, and troubleshooting of personal computers and related equipment, contributing to enhanced healthcare delivery. Responsibilities: - Installation and maintenance of personal computers and including all peripheral equipment - Installation and configuration of personal computers and printers (network and desktop) - Diagnosing computer and network problems on-site or by assisting help desk staff with user telephone consultations - Upgrading of computers and peripheral equipment - Receipt and distribution of new computer equipment - Tests new operating systems and software titles for interoperability and functionality with existing systems and software - Good knowledge of modern personal computers and local area networks - Good knowledge of installation procedures relating to personal computers, local area networks, peripheral equipment and software - Ability to install office computer systems - Ability to work with remote users with different remote tools - May perform other related duties as required - Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer Required Qualifications: - Must be enrolled in a Computer Science, Information Systems, or a technically equivalent undergraduate degree program or equivalent military experience - Basic hardware - Windows 10\11 - Office365 - Software skills - Troubleshooting skills - Ability to multi-task and work within time constraints - Ability to work collaboratively - Critical thinking - Problem-solving skills - Curiosity to foster innovation and pave the way for growth - Humility to play as a team - Commitment to being the difference for our customers in every interaction Required Skills: Windows 10/11, Basic hardware, Office365 Important Skills: Troubleshooting skills, Software skills Nice-to-Have Skills: Multi-tasking, Curiosity, Humility, Commitment, Collaboration, Critical thinking, Problem-solving Benefits: Growth opportunities to uplevel your career, A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, Competitive compensation and comprehensive benefits focused on well-being