Manager - Payments Settlements and Internal… at MTN Uganda · Ezulwini

Fintech has entered a new phase where operational and commercial excellence has become critical for success. A separate Company has been set up to drive financial products and services to expand the reach and speed of operations. The incumbent must therefore ensure the successful delivery in context of:

• An expertise-based multicultural Fintech organisation
• A dynamic and evolving field of Fintech/Financial Services industry
• Revolutionary workforce practices which are bringing together global labour markets
• Convergence in markets and exploration of non-traditional revenue streams requiring complex interpretation and structuring
• Evolving industry sector constantly presenting new challenges and opportunities to the core businesses
• Agile ways of working

The Manager: Payments, Settlements and Internal Controls functions as the bridge between operations, purchasing, and accounting. The role creates and maintains the entire payable system to support the management in maintaining the financial health of the company. The role accomplishes all accounts payable and accounts receivable activities ensuring accurate record keeping, timely processing and payment of invoices and month-end close accounts payable tasks and reports.

The role oversees the day-to-day operations of all cash receipts and disbursements, credit and collections, banking, and cash flow forecasting. The role serves as the direct line to Banks for all online banking administration needs, banking inquiries, and banking document management. The role also helps foster a culture of continuous improvement by leading process improvement and efficiency efforts for respective areas of responsibility. Performs other duties as assigned by CFO.

The Manager: Payments, Settlements and Internal Controls reports to CFO and is an individual contributor role. The role maintains liaison with Group Finance team, as and when required.

Responsibilities

The Manager: Payments, Settlements and Internal Controls will be accountable to achieve the following objectives: Strategy Development and Implementation

• Abide by the strategy cascaded by functional lead and assist in the creation of the sub-functional strategy.
• Ensure effective implementation of the functional strategy.
• Assist in review of the sub-functional strategy and roadmap, to ensure its alignment with the changing dynamics of the internal and external ecosystem.

Governance

Strategic Meetings

• Participate in strategic meetings.
• Support function wide transformation initiatives. Elicit inputs from relevant parties, when required.
• Implement adequate risk mitigation and controls, with directions from the CFO.
• Perform evaluation baseline of Service Level Agreements (SLAs) and KPIs.
• Manage approval process from CFO on new initiatives.
• Work with approved budget for internal projects, under direction from the CFO.
• Where required, also provide input.
• Facilitate preparation of proposal on change initiatives SLA, policies, and procedures.

Escalations

• Escalate issues that will result in severe time, scope, productivity, and cost or resource impact to CFO.
• Manage and provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery, keeping CFO apprised of the same.

Function Tactical

• Provide inputs, when required, and execute all projects initiated in the function.
• Assist in establishing objectives, targets and budgets for the function.
• Identify and document key risks, issues and dependencies and set mitigation actions, with guidance from the CFO.
• Prepare documentation for sign-off / making decisions regarding tactical changes; apprise CFO of changes made without approval.

Performance

• Monitor performance and alignment with divisional strategy.
• SLA approval and exception performance review.

Reporting

• Report on a daily basis to the CFO relating to progress made within the function and in accordance with the measurement metrics set by the organisation.
• Report on an ad hoc basis on specific projects, as required.

Budgets

• Assist in managing function's budgets in line with business objectives, when required.
• Assist in managing project initiative budgets in line with business objectives, when required.

Operational Delivery

The role is accountable for the following work area outcomes:

Strategy & Analytics, Budgeting, Data and Reporting

• Implement and execute policies, procedures and guidelines cascaded by the functional lead.
• Comply with the set governance mechanisms, under supervision from the functional lead.
• Cascade the Group Fintech budget, analytics and reporting framework in the sub-function, under direction from the CFO.
• Evaluate the efficiency and effectiveness of Treasury & Cash Management strategies and propose and offer suggestions for improvements.

Treasury & Cash Management Operations

• Implement Treasury & Cash Management strategies as mandated by group.
• Ensure implementation, adherence & compliance to Group DigiFin Treasury guidelines, frameworks, policies.
• Responsible for effective management of banks accounts and relevant strategies thereof.
• Manage all cash management operations within the OpCo.
• Manage cash flow forecasting process, analysis and reporting.
• Managing, monitoring, and reporting on cash positions, investment management, optimal allocation of funding and liquidation and liquidity ratios.
• Partner with tax, legal and accounting teams to execute dividends, intercompany loans and overall OpCo cash planning.
• Manage operational bank accounts, bank mandates and e-banking access.
• Oversee business support activities, including to advise and implement banking solutions and services for OpCo internal business units, and to coordinate banking services with banking partners.
• Provide OpCo level inputs such as local currency exchange outlook, local bank related considerations to the Group.
• Ensure as much electronic banking as appropriate in place to manage integrity and automation of the treasury.
• Handle review of cash requirements, accounts receivable deposits and account payable disbursements.
• Develop and support treasury procedures and financial controls, ensuring proper controls exist over cash receipts, disbursements and general treasury activities.
• Support reporting to the Group Treasury committee, Risk committee and Audit committee where required on Treasury and Cash flow related matters.
• Participate in and manage any special projects to improve the cash cycle and simplify company operations.
• Provide ongoing support regarding treasury and funding matters, as required, around:
  • Managing foreign exchange risk within the policy framework.
  • Managing credit/counterparty default risk.
  • Managing central bank related issues.
• Respond to and resolve management inquiries related to cash receipts and payments. Execute and verify transactions upon senior management direction.
• Facility management including KYC/ISDA's etc and banking relationships.
• Manage requirements with regard to Signatories, Delegation of Authority, Bank mandates, loan administration etc.
• Identify uncovered FX positions and recommend solutions within policy.
• Manage Planning and up streaming of cash for operations and managing of liquidity.
• Manage Unclaimed Funds on Dormant Accounts beyond 5 years.
• Provide the necessary information and process to ensure adequate solvency and liquidity for compliance to the new companies act, by country and by currency (by bank) as well as ability to manage shorter term liquidity.
• Other tasks and duties, as assigned.

Process & Internal Controls Operations

• Develop internal controls adequate for FinTech's evolving risk landscape.
• Ensure implementation, compliance & adherence to the standards, policies, guidelines & processes defined by Group DigiFin Risk & Compliance team, and MTN Group Risk & Compliance team as applicable.
• Define, implement, document, assess and monitor key internal controls in front of material risks.
• Maintain appropriate level of communication on Internal Control matters to support the framework and ensure appropriate ownership and accountabilities from management and managers.
• Provide managers and management with the relevant Internal Control methodological support operationalizing all FinTech compliance agendas/ relationships as well as helping ensure compliance to internal processes and policies, applicable laws and regulations.
• Develop adequate training material on the internal control objectives, approach and methodology.
• Manage the impact of potential changes driven by the regulators, industry, marketplace, and/or legal environment and assist in devising strategy to influence for embedding appropriate controls to mitigate the potential risks.
• Work closely with the Compliance team on all finance risk management, compliance, ethics management, fraud, BCP/DR related matters, ensuring regular controls for each of these are in place.
• Assist and cooperate in audit programs to determine organisational vulnerabilities.
• Ensure that control deficiencies are considered in the Risk Register and appropriate remediation plans are identified, agreed with process/control owners, tracked, and reported on.
• Ensure an effective control framework is implemented and remains relevant & adequate through proactive responses and inputs to operational changes.
• Establish a robust and comprehensive control and processes environment and ensure the continuous improvement through implementing Best Practices.
• Deliver adequate and timely reporting on Internal Control framework and control deficiencies in line with requirements to ensure appropriate escalation and adequate action plans.
• Ensure consistency of Internal controls policy with MTN group Fintech requirements.

Qualifications

Education: • A Degree in Finance or Accounting, management or related field • CA or Chartered Financial Analyst (CFA) • Relevant post graduate qualification is an advantage

Experience: • A minimum of 4 to 6 years' total experience in Treasury Management & Finance Operations • Relevant working managerial experience in the Financial Services, Fintech, Banking sectors • Experience in Fintech, banking or Telecom is preferred • Experience working in a global/multinational enterprise with a good understanding of emerging markets is preferred