Business Operations Associate at MSCI in Mexico City, Mexico City, MX

Your Team Responsibilities

You will be part of the Private Assets COO organization, playing a critical role in scaling the operating model, execution discipline, and performance transparency of a fast-growing business line at MSCI.

This role sits at the intersection of Product, Program Management, Engineering, Finance, Marketing, Coverage, and Business Technology. You will help institutionalize execution rigor from ideation through launch, strengthen cross-functional alignment, and improve the quality and consistency of reporting to senior leadership. Contribution to the strengthening governance, accountability, and operational excellence across Private Assets.

This is a high-visibility role within the COO organization, requiring strong analytical capabilities, structured thinking, and the ability to drive follow-through across stakeholders.

https://careers.msci.com/life-at-msci

Your Key Responsibilities

Responsibilities:

Operating Model Ownership

• Serve as custodian of the Private Assets operating model, ensuring governance frameworks and stage gates are adhered to.
• Document, maintain, and continuously improve processes and procedures across Product.
• Identify structural gaps or inefficiencies and propose enhancements to improve execution discipline.

JPD & Jira (MSCI Board) Governance

• Assist in monitoring hygiene and integrity within JPD and Jira.
• Ensure roadmap initiatives are properly documented, prioritized, and traceable.
• Partner with the product leads to address missing, incomplete, or outdated information.
• Maintain consistent workflow states, tagging structures, and reporting standards.
• Ensure clear traceability from ideation (JPD) to execution (Jira).

Ideation-to-Build Process Integrity

• Ensure new JPD ideas include defined problem statements, ownership, and commercial rationale.
• Support governance checkpoints and document key discussion points and actions.
• Maintain consolidated visibility into roadmap movement and execution status.

Process Documentation & Training

• Create and maintain standard operating procedures (SOPs), playbooks, and execution guides.
• Own onboarding documentation and training for new Product and Program Management joiners.
• Provide training sessions on operating model governance and tooling best practices.
• Ensure knowledge continuity as the organization scales.

Product Operations Uplift Initiatives

• Support operational improvement initiatives such as dashboard revamps, tooling enhancements, reporting upgrades, and workflow optimizations.
• Coordinate cross-team input for product-related process enhancements.
• Track progress and ensure timely execution of uplift initiatives.

Your skills and experience that will help you excel

• 2 -3+ years of experience in product operations, product owner, program management, business operations, consulting, or financial services.
• Bachelor’s degree in Finance, Economics, Actuarial Science, or any related field.
• Experience working with Jira, Jira Product Discovery, or comparable workflow management tools is a must.
• Strong organizational and process design skills.
• Demonstrates confidence and professionalism when interacting with senior stakeholders, with the ability to communicate ideas clearly and effectively.
• Ability to drive follow-ups and enforce accountability across stakeholders.
• Strong analytical skills with proficiency in Excel and reporting tools.
• Excellent English Communication skills, verbal and written.
• Interest in private markets, financial data, and investment solutions.

About MSCI

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, AI Learning Center , LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our vision – to power better decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data, analytics and indexes, supported by advanced technology, set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation. We serve asset managers and owners, private-market sponsors and investors, hedge funds, wealth managers, banks, insurers and corporates.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

Note on recruitment scams

We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com