Billing Manager at MRI Software · Manila

Billing Manager Location: Manila, Philippines We are seeking an experienced and driven Billing Manager to lead our billing operations within a fast-paced, global financial environment. This role is responsible for ensuring accurate and timely billing, driving process improvements, and leading a high-performing team that supports revenue operations. The ideal candidate brings strong financial acumen, leadership experience, and a passion for continuous improvement in a complex, multi-system environment. RESPONSIBILITIES: Lead, coach, and develop a team of Billing Analysts to ensure high performance and accuracy Oversee end-to-end billing operations, including invoice generation, credit memos, and revenue review Ensure billing aligns with contract terms and revenue recognition requirements Partner cross-functionally with Finance, Legal, Sales, and other stakeholders Drive process improvements, automation, and operational efficiency Monitor and report on key performance metrics (KPIs) such as billing accuracy and ticket resolution time Manage escalations and resolve complex billing issues Ensure accuracy and integrity of data across systems (e.g., Salesforce, NetSuite) Support month-end close activities, including accruals and revenue validation REQUIREMENTS: 7+ years of experience in billing, accounts receivable, or financial operations 2+ years of experience managing and developing teams Strong understanding of billing processes, revenue recognition, and financial controls Experience working with ERP/CRM systems (Salesforce, NetSuite preferred) Proven ability to lead process improvement and automation initiatives Strong analytical, problem-solving, and communication skills Bachelor’s degree in Accounting, Finance, Business, or related field Experience in SaaS or subscription-based billing environments Benefits Career growth opportunities in a diverse and supportive work environment. Competitive Salary Package Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks) Hybrid Working Arrangement (2 days WFH) HMO coverage with free dependent upon hire Free 24/7 access to our office gyms (Ortigas and Makati) Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash) Plus additional benefits About Us From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day. At MRI, one of our core values is to strive to amaze.  From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. Amazing growth requires amazing employees. Are you up to the challenge? We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you! MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!