Mr Porter→
HR Shared Services Advisor @YOOX at Mr Porter in Milan, Italy
Job Description
HR Shared Services Advisor @YOOX
Location: Milan, Italy
LuxExperience is the leading digital, multi-brand luxury group and the online shopping destination for luxury enthusiasts worldwide. LuxExperience operates a portfolio of some of the most distinguished store brands in digital luxury and creates communities for luxury enthusiasts with unique digital and physical experiences.
Mytheresa, NET-A-PORTER and MR PORTER, jointly comprising the luxury segments of LuxExperience, offer highly curated edits of the most prestigious luxury brands across the world, featuring womenswear, menswear, kidswear, fine jewelry & watches, and lifestyle products.
YOOX which forms the off-price segment of LuxExperience, is the leading destination for multi-brand off-season online luxury shopping. The NYSE listed group operates worldwide.
YOOX is the multi-brand digital platform for long-lasting fashion, design and art. It offers a curated edit of past-season collections from leading brands, alongside unique and hard-to-find pieces.
Since 2000, YOOX has built a global community of style-conscious customers, making luxury more accessible beyond seasonal cycles. Its model combines value, extended product lifecycle and a broad assortment across womenswear, menswear, kidswear and lifestyle. Through creative brand collaborations and cultural initiatives, the platform connects product with self-expression, enabling more personal and meaningful ways to experience fashion.
YOOX are now seeking a talented HR Shared Services Advisor to join the HR Centre of Expertise function. Some of the essentials for you to know are:
Location: Our offices in Milan, Italy (Via Morimondo)
Department: Human Resources
Reporting into: Head of HR Centre of Expertise
Working Model: Hybrid
Contract Type: Fixed Term (1 year)
Potential Start Date: October / November 2026
Collective Bargaining Agreement: CCNL Terziario, Distribuzione e Servizi (Commercio)
Starting Annual Gross Base Salary: From 29.000€
[ ** Final compensation may vary based on relevant experience, qualifications, and objective, gender-neutral criteria applied during the selection process ** ].
Here is a breakdown of what you’ll be doing:
- Prepare all employment-related letters for staff including role changes, annual salary increase, new starters and leavers
- Provide 1st line response to HR policy queries utilizing our ticketing system Workday Help
- Update and maintain our employee personnel files and keep HR Systems updated
- Working closely with our payroll team providing support to managers and employees for the Workday system
- Provide general and comprehensive administration support to the HR Business Partners and CoE team
- Supporting the onboarding of our new employees
- Track and monitor: fixed term contractors, maternity, paternity shared parental leave, probation, visas/right to work and allowances
- Follow all HR processes and assist in ensuring compliance with these across the team and the wider businesses
- Provide support to the HR Centre of Expertise team (across Compensation & Benefits, Talent Acquisition, and Talent Management) as required, and collaborate on cross-functional HR projects and tasks
The type of person we are looking for:
- Minimum prior experience in an HR administrative role, supporting a fast-paced team
- Prior experience / comfortable with providing first line advice to employees
- Discreet, professional, with a strong eye for detail and excellent communication skills (written and spoken)
- Exceptionally well-organised and efficient, with a strong service mindset and the ability to work to tight deadlines
- Sound judgement and the ability to escalate confidential issues appropriately
- Proactive approach with a drive to suggest ideas and initiatives to continuously improve HR business services
- Advanced knowledge of MS Office (specifically Excel, Outlook and Word) or Google Workspace
- Experience with Workday HCM is highly desirable, though not essential
- Fluent in Italian and English (minimum B2 level).