Genetic Specialists Coordinator -… at Mount Sinai… · Location…

Prior to Genetic Counseling appointments

• Triage timely genetic counseling appointments – urgent vs. non-urgent, depending on their medical management requirements.
• In cooperation with intake coordinators, prepare genetic counseling charts with all needed documents and pertinent pathology/medical reports.
• Contact patient and/or medical providers to obtain documents as needed.
• Facilitate data entry of health history questionnaires.
• Assist with pre-authorization for visit and/or testing.
• Assist with the communication to appropriate labs to verify insurance coverage.
• Assist patients with utilization of telehealth services.

Post-Genetic Counseling appointments

• Coordinate paperwork and authorization for family/physician communication.
• Schedule patients for lab and/or disclosure visit.
• Track patient consents and samples collection for remote patients.
• Prepare patient test requisitions for genetic testing and research testing with basic genetics and testing requirements.
• Assist in necessary preparation of documentation for test processing.
• Work closely with various laboratories / insurance during the pre-authorization process.
• Execute requests for medical necessity letters or requests for clinical consultation notes.
• Communicate insurance information to patient, i.e., co-pays or deductibles.

Patient follow-up

• Receive and organize genetic test results from laboratories.
• Work with counselors/clinicians to schedule disclosure visits.
• Prepare genetic test results for scanning into Medical Records.

Additional support

• Follow up with patients regarding reclassified genetic test results.
• Update clinical database and records when results are reclassified.
• Follow up on VUS results as needed by patient and/or providers.
• Periodic follow up with genetic testing laboratories regarding VUS results.
• Answer and resolve routine phone inquiries or email requests and triage calls/ emails to genetic counselors.
• Scan and email information to patients with proper authorization
• Cover for administrative assistants when absent.

Database entry

• Help input data into clinical/research database.
• Maintain database.

• Associate degree, Bachelor’s degree in biological/genetics/health science is preferred.
• 1-2 years of related administrative or program support experience.
• Interpersonal skills to effectively interact with patients and referring physicians.
• Knowledge of genetics and genetic concepts. Strong computer skills and experience with Microsoft Office software, including Word, Excel, and PowerPoint and Bi-lingual or multi-lingual capability (Spanish) preferred.

Strength through Unity and Inclusion

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About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.