Associate Dir, Health Systems & Process… at Mount Sinai… · New York

Description Associate Dir, Health Systems & Process Improvement-Health System Operations-Full-Time-Days -Hybrid

The Associate Director of Health Systems and Process Improvement is responsible for supporting the day-to-day operations of the Health Systems and Process Improvement department. This individual ensures that the complex performance improvement initiatives across the health system are executed in a high quality, timely, and effective manner. Reporting to the Director of Health Systems and Process Improvement at The Mount Sinai Health System, the Associate Director Systems and Process Improvement Manager directly manages and develops departmental analysts, engineers, and managers. In conjunction with the Director, this individual also contributes to the strategic vision of Health Systems and Process Improvement.

Responsibilities

• Manages and deploys Health and Systems Process Improvement analysts, engineers, and managers in conjunction with director to drive successful execution of PI initiatives from project scoping, selecting an appropriate methodology, identifying KPIs, monitoring/supporting progress, implementation and re-measurement
• Directly manages HSPI resources by measuring and tracking productivity, monitoring assigned projects and deploying resources as needed to meet needs of organization
• Supports professional development and mentorship of HSPI resources
• Manages and develops internal standard operating procedures to ensure the timely and effective completion of PI initiatives
• Responsible for monitoring/documenting detailed process metrics (i.e. cost, quality, throughput, etc.) and project status of PI initiatives as well as updating key leadership and stakeholders on status of PI initiatives; effectively meets deadlines and/or communicates constraints
• In conjunction with director, responsible for soliciting projects from all levels of organization and ensuring alignment with strategic plan of Mount Sinai Health System
• In conjunction with director, provides technical guidance on continuous process improvement methodologies to leadership
• Provides guidance on the development of continuous process improvement education and training programs for all levels of staff (Lean, Six Sigma, PDSA)
• Creates and administers didactic training curriculum on a performance improvement tools. May administer training to all levels of the organization.
• Responsible for detailed documentation and record keeping of all completed and active PI initiatives to ensure sharing of best practices throughout organization
• Responsible for the calculation and development of measures related to the ROI of Health Systems and Process Improvement
• May serve as mentor to Health Systems and Process Improvement Analysts, Health Systems and Process Improvement Engineers, and junior Health Systems and Process Improvement Managers
• Maintains current knowledge of health care delivery trends and evidence-based solutions for improving the delivery of care and services
• Leads and facilitates initiatives as needed
• Performs other duties as required

Qualifications

• Bachelors' degree in Business, Industrial Engineering, Health Care-clinical or administration, or related quantitative field required; Masters Degree preferred.
• 8+ years direct operations management, performance improvement, or consulting experience in one or more of the following areas: Strategic planning, operations management, quality improvement, process improvement

Non-Bargaining Unit, 614 - Health System Operations - MSH, Mount Sinai Hospital

Employer Description Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $104995 - $153000 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.