Apoio ao Cliente - Português fluente e… at Mota Almeida · Porto

Our client is one of the largest online travel agencies, provides lodging reservation services in over 220 countries and territories, sells flights in 55 markets and tours and activities in more than 1,300 cities.
Key Responsibilities:
Provide support to customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
Provide customer service support and resolution of routine problems regarding client's products and services.

Schedule: Monday to Sunday - 08:00 to 03:00 (8h/day on Rotational shifts)
Last shift (18:00 to 03:00) is worked remotely
Days Off - 2 Rotational Days

Requirements:

Speak fluently Portuguese (C1 minimum);

Speak English B2;

Ability to work independently and/or in a team;

Problem solving-skills;

Good communications skills (both verbal and written);

Positive attitude;

Ambitious.

Note: Portuguese Residence card, or EU passport is required for NON-EU candidates.

Benefits:

Competitive salary;

Meal allowance;

Performance Bonus;

Private health insurance after contract signature;

You will have a 2 or 3 week training session that will be paid as well.

To apply, please send your CV in English including your full name, phone number, and personal email address.

When you apply for this vacancy, you are giving your GDPR consent to Real Recruitment Solutions. We might share your CV details directly with our client for the purpose of recruitment.

Pagamento: 920,00€ - 1 350,00€ por mês

Localização do trabalho: Trabalho remoto híbrido em Porto