Live Chat Support Agent - Remote at Morris… · Atlanta

We are seeking a dedicated Live Chat Support representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time assistance to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:

Engage with customers in real-time through live chat to provide support and assistance

Resolve customer queries, issues, and complaints in a timely and professional manner

Collaborate with other team members to ensure consistent and high-quality customer service

Document customer interactions and feedback for analysis and improvement

Stay up-to-date on product knowledge and company policies to provide accurate information to customers

Qualifications:

1+ years of experience in customer support or a related field

Excellent written and verbal communication skills

Ability to multitask and prioritize in a fast-paced environment

Strong problem-solving skills and attention to detail

Proficiency in using live chat software and CRM systems

If you are passionate about providing exceptional customer service and thrive in a dynamic team environment, we encourage you to apply for the Live Chat Support role.