Morningstar→
Associate Director, Platform Services at Morningstar in Navi Mumbai
ExperiencedOn-siteNavi Mumbai
Skills
Artificial IntelligenceNatural Language ProcessingManagementVerbal CommunicationMachine LearningRecruitmentCommunication SkillsTeam Skills
Job Description
This role leads a team of 3 direct reports (2 Senior Managers,1 Manager),overseeing a total team of 29 across shifts
ITIL Intermediate / Expert or Service Operation practice certification preferred or higher.
Experience applying AI to meaningfully improve support operations and efficiency is a requirement.
ITIL Intermediate / Expert or Service Operation practice certification preferred or higher.
Experience applying AI to meaningfully improve support operations and efficiency is a requirement.