Morgan Stanley→
Registered Client Service Associate at Morgan Stanley in New York, NY
Entry LevelOn-siteNew York, NY$34k–$90k/yr
Skills
series 7 licenseseries 66 licenseseries 63 licenseseries 65 licensemicrosoft officemoney movement operationstrade supportaudit preparednessregulatory complianceclient service skills
Job Description
Summary: Morgan Stanley is a leading global financial services firm that provides a wide range of investment banking, securities, wealth management, and investment management services. The Registered Client Service Associate role involves operational support, document management, money movement, and trade support, while ensuring compliance with firm policies and regulatory requirements.
Responsibilities:
- Manage documents, including quality reviews for accuracy and completeness, scanning and electronic filing
- Oversee and distribute incoming and outgoing mail, including opening, sorting, time stamping and distributing regular and/or overnight mail at multiple points throughout the day
- Perform basic money movement functions such as check deposits, issuing checks and cash and securities transaction approvals
- Assist with processing of trade adjustments and responding to operational alerts
- Execute actionable items upon review of delegated reports and requests to meet service level expectations in a timely manner
- Support the Service and Risk Management team in audit preparedness through ongoing monitoring of accounts and processes, ensuring compliance with firm policies and regulatory requirements
- Remedy and/or escalate service breaks to management team
- Assist with special projects (e.g., recruit onboarding support)
- Identify Firm services and solutions that support clients’ needs including secure, digital offerings like Morgan Stanley Online and Morgan Stanley Mobile including remote deposit capture features
- Maintain focus on evolving policy and platform changes, participating in training opportunities and conference calls as needed
- Perform various other administrative duties on behalf of the branch (e.g., telephone coverage, ordering supplies, facilities support)
- Serve as a resource to sales, service, risk and Home Office partners on behalf of Service Managers
- Organize and track progress against operational remediation projects
Required Qualifications:
- High School Diploma/Equivalency
- Active Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)
- Strong computer skills and knowledge of Microsoft Office products
- Exceptional writing, interpersonal and client service skills
- Detail oriented with superior organizational skills and ability to prioritize tasks
- Team player with the ability to collaborate with others
- Ability to work in a fast-paced, evolving environment
- Willingness to obtain Series 9 and Series 10 (SU) for delegation of supervisory functions
Preferred Qualifications:
- College degree
Required Skills: Series 7 license, Series 66 license, Series 63 license, Series 65 license, Microsoft Office, Money movement operations, Trade support, Audit preparedness, Regulatory compliance, Client service skills
Benefits: Some of the most attractive and comprehensive employee benefits and perks in the industry
Benefits
Some of the most attractive and comprehensive employee benefits and perks in the industry