CBA Support Role , Senior Manager,… at Morgan Stanley · Mumbai

CBA Support Role , Senior Manager, Institutional Equity Division

The role is based in Mumbai and works closely with the Europe Client Business Analytics team in London. It is a strategic analytics position focused on translating complex client, revenue, interaction, and market feedback data into clear, actionable insight that informs commercial decision-making across Europe Distribution.

Operating as an analytical extension of the onshore CBA team, you will support data-driven discussions on client prioritisation, resource deployment, and competitive positioning. By synthesising multiple data sources into high-quality analysis, you will enable senior stakeholders to make informed decisions on client strategy and coverage priorities.

You will partner closely with senior Sales, Sales Trading, and Distribution leadership to analyse client profitability

and commercial performance, ensuring insights are directly aligned to revenue growth and strategic decisions.

Global Capital Markets: In the Global Capital Markets division, we offer Global expertise in market analysis and in advisory and capital-raising services for corporations, institutions, and governments.

The Global Markets Group (GMG) is Morgan Stanley’s offshore arm for Sales & Trading in India. GMG supports the IED platform by partnering with onshore teams across Sales, Trading, Structuring, Quantitative/Strats, Analytics, Operations and Risk Management. The group provides scalable coverage, process excellence and technical expertise, enabling global desks to focus on client-facing priorities while maintaining strong controls, governance and risk discipline.

Since 1935, Morgan Stanley is known as a global leader in financial services, continuously evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role:

Client & Revenue Intelligence

• Deliver analysis on client revenue trends, momentum, and product mix
• Identify growth opportunities, revenue gaps, and shifts in client strategy
• Produce bespoke and recurring analytics that assess client profitability and commercial performance

Client Strategy & Account Analytics

• Develop data-driven perspectives to support client reviews, including identification of strategic priorities, opportunities, and action items
• Synthesize quantitative data with qualitative inputs to build a holistic view of clients
• Identify revenue opportunities and wallet share gaps across clients and products.

Interaction & Resource Optimisation

• Analyse client engagement patterns and resource allocation
• Identify over- and under-served clients to inform coverage strategy and prioritization

Vote Analytics and Feedback

• Capture, validate, and interpret broker vote outcomes and client feedback
• Provide senior stakeholders with actionable insights based on vote trends, translate market positioning into clear insights on competitive performance

Executive Reporting & Insight Delivery

• Produce high-impact and insight-driven client briefings, management packs, and strategic summaries for senior leadership
• Deliver concise, commercially focused outputs designed for senior leadership consumption
• Track key opportunities, action items, and progress from client and business reviews

Client Tiering & Coverage Frameworks

• Maintain and evolve client tiering frameworks based on revenue, engagement, and strategic importance
• Support coverage and resource allocation decisions through structured, data-backed analysis

Analytics Infrastructure & Process Excellence

• Drive standardization and automation of reporting processes to improve scalability and consistency
• Actively leverage AI-enabled tools (e.g., Copilot) to accelerate insight generation, summarize complex datasets, and enhance the quality and speed of executive reporting

What you'll bring to the role:

Experience

• CA or MBA with 7-10 years with relevant experience in financial services analytics.
• Knowledge and experience in the Finance industry.

Advanced Analytical Capability

• Advanced experience analysing large, complex datasets and extracting meaningful insight
• Proven ability to draw commercial insight from multiple datasets and articulate it clearly to senior stakeholders.
• Expert-level Excel skills and strong data handling capability

Commercial Acumen

• Strong understanding of how data translates into client strategy, revenue outcomes, and coverage decisions
• Awareness of financial markets and client coverage models

Communication & Influence

• Ability to distil complex analysis into clear, executive-ready messaging
• Confidence engaging with senior stakeholders and contributing to strategic discussions

Automation & Innovation Mindset

• Track record of improving processes through automation and standardisation
• Practical use of AI tools to enhance analytical output and efficiency

Execution & Ownership

• High attention to detail and commitment to accuracy
• Ability to manage multiple priorities in a fast-paced, high-expectation environment
• Proactive, self-driven, and comfortable operating across global teams

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.