Business Analyst (Mass Tort) at Morgan & Morgan, P.A. in Brooklyn, NY

Summary: Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. They are seeking a Business Operations Analyst responsible for delivering data-driven insights to inform case operations and drive business outcomes while ensuring operational efficiency and exceptional client experience. Responsibilities: - Design, build, and maintain dashboards and reports that provide in-depth, digestible, and visual insights using Salesforce, Power BI, and Excel - Collaborate with Operations leadership to understand their data needs and provide actionable insights that drive operational efficiency - Build workflow automations and execute ad hoc data management projects to enhance efficiency of case operations - Ensure data integrity and SOP compliance by designing systems to monitor case activity - Manage multiple project timelines in a fast-paced environment Required Qualifications: - 1–3 years of experience in data analytics, business intelligence, operations, or a related role - Proficiency with SQL, Power BI, Salesforce, and Excel required - Analytically curious with the ability to proactively recognize insights and opportunities beyond the original project scope - Be a problem-solver. Thinking about the key metrics that will drive success and how to make processes better - Bachelor's degree or equivalent practical experience, with a preference for Business or STEM fields Preferred Qualifications: - Coding experience (e.g. Python, R, etc) preferred Required Skills: SQL, Power BI, Salesforce, Excel Important Skills: Data analytics, Business intelligence Nice-to-Have Skills: Analytical skills, Coding Python, Coding R Benefits: Medical and dental insurance, 401(k) plan, Paid time off, Paid holidays