Customer Service and Sales Representative at Moon Moments · Manchester

Customer Service and Sales Representative
Manchester | Full-Time | Immediate Start Available

Enjoy Helping People? Ready to Build a Career Around It?

If you're a natural problem-solver who enjoys building relationships and wants to develop genuine sales skills along the way, this could be exactly the opportunity you've been looking for.

Moon Moments is a recruitment and talent acquisition partner working with growing businesses across the UK, connecting ambitious individuals with roles that offer real training, development, and long-term career progression.

We're currently recruiting on behalf of a Manchester-based client expanding its Customer Service and Sales team. This role suits people who enjoy helping others, building rapport quickly, and creating a positive experience for every customer they speak to - while picking up transferable skills in service, sales, and communication along the way.

A Day in the Role

Each day kicks off with a team briefing, covering current campaigns, customer engagement approaches, and the day's objectives, before you head out to engage people where they work, shop, and live across Manchester.

From there, you'll spend your time speaking directly with members of the public - answering questions, introducing the products or services you represent, and helping people find the right solution for their needs. The focus throughout is on delivering a friendly, informative, and professional experience, guiding people smoothly through any enquiries, registrations, or sign-ups along the way.

You'll be part of a close-knit team representing a range of customer acquisition campaigns, with every conversation aimed at leaving the customer better informed and glad they spoke to you.

Your Responsibilities

• Deliver excellent face-to-face customer service in every interaction.
• Represent products and services professionally, with genuine product knowledge.
• Build rapport and trust quickly with new and existing customers.
• Listen carefully to customer needs before recommending the right solution.
• Answer questions clearly, honestly, and confidently.
• Guide customers through enquiries, registrations, and sign-ups accurately.
• Ensure a positive experience from the first conversation through to completion.
• Work towards individual and team performance objectives.
• Take part in ongoing customer service, sales, and leadership training.
• Help maintain a positive, supportive, high-performing team culture.

Who Thrives In This Role

You'll likely do well here if you are:

• Friendly, approachable, and genuinely enjoy helping people.
• A confident communicator who listens as much as they speak.
• Comfortable starting conversations with people you've never met.
• Positive, enthusiastic, and self-motivated.
• Solutions-focused, with strong problem-solving instincts.
• Keen to develop your customer service and sales skills long term.

Previous experience in customer service, retail, hospitality, leisure, promotions, fundraising, or sales is useful but not essential - full product and sales training is provided, making this a strong option for anyone looking to build a long-term career from the ground up.

What You'll Receive

• Total earnings ranging between £1,935 and £2000 per calendar month, made up of a base salary plus uncapped performance-based commission (subject to successful completion of a four-week probationary period).
• Weekly pay structure.
• Full training programme, with ongoing coaching and one-to-one mentorship.
• Continuous development in sales, customer service, and leadership.
• Genuine opportunities for career progression.
• Recognition and performance incentive programmes.
• A supportive, energetic, and collaborative team environment.

Ready to Take the Next Step?

If you'd like a role where you can build confidence, develop valuable customer service and sales skills, and grow your career within an expanding business, we'd love to hear from you.

Moon Moments is managing recruitment on behalf of our client and will review applications as they're received, contacting shortlisted candidates about the next stage of the process.

Apply today to be considered for an immediate start.

Pay: From £1,935.00 per month

Application question(s):

• Whats the best contact number and email address to reach you on ?

Work authorisation:

• United Kingdom (required)

Work Location: In person