Director of Daily Clinical Quality and… at Monogram Health · Surprise

Position: Director of Daily Clinical Quality & Compliance

The Director of Daily Clinical Quality & Compliance is a critical leader responsible for ensuring exceptional clinical quality, regulatory compliance, and operational readiness across Monogram’s care delivery footprint. This role safeguards Monogram’s clinical risk posture while strengthening external credibility with regulators, payers, and partners.

Serving within the Office of the Chief Clinical Officer, this leader works cross‑functionally with clinical teams, operations, compliance, and executive leadership to proactively identify risks, resolve daily quality concerns, maintain regulatory readiness, and drive continuous improvement. The Director ensures clinicians receive timely guidance, actionable insights, and clear standards—building a culture grounded in quality, safety, and accountability.

Responsibilities

• Monitor daily clinical quality indicators, trends, and exceptions across all care settings
• Ensure adherence to evidence-based clinical standards, policies, workflows, and audit expectations
• Provide real-time guidance and escalation support for quality, safety, and workflow concerns
• Oversee daily compliance with federal, state, and accreditation requirements (e.g., CMS, state boards)
• Lead preparation and readiness efforts for audits; serve as a primary point of contact during reviews
• Maintain policies, procedures, and documentation aligned with evolving regulatory standards
• Track, investigate, and resolve compliance issues, incidents, and clinical remediation plans
• Lead continuous quality improvement initiatives using data, root cause analysis, and best practices
• Develop, maintain, and monitor quality dashboards and key metrics
• Provide leadership, coaching, and guidance to quality, compliance, and clinical support staff
• Support education and training related to quality standards, compliance expectations, and regulatory updates
• Communicate quality and compliance performance to executive leadership with clear insights and recommendations
• Partner closely with Clinical Operations Audit, Legal, and Compliance to drive aligned and efficient oversight.

Position Requirements

• Bachelor’s degree in Nursing, Healthcare Administration, or related field
• Minimum of seven (7) years of experience in clinical quality, compliance, or healthcare operations
• Working knowledge of healthcare regulations, accreditation standards, and quality frameworks
• Demonstrated experience leading audits, surveys, or regulatory reviews
• Proven analytical, data-driven decision making, and clinical judgment skills
• Ability to balance daily operational demands with long-term quality strategy
• Data-driven decision-making and analytical skills
• Clear, confident communicator with clinicians and executives
• Proactive, solution-oriented leadership style with a balance of operational focus and strategic thinking
• Active clinical licensure (RN, NP, PA, or equivalent) preferred

Benefits

• Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts

• Financial & Retirement Support – Competitive compensation, 401k with employer match, and financial wellness resources

• Time Off & Leave – Paid holidays, flexible vacation time/PSSL, and paid parental leave

• Wellness & Growth – Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts

About Monogram Health

Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.

Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home.

Monogram Health’s personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum.