Retail and E-Commerce Executive at Monocle in London, England, GB

Join our growing and dynamic retail business, where your creativity, eye for detail and organisational skills can flourish.

About Monocle

Monocle is an independent media brand that has built a global reputation for its coverage of international affairs, design, travel, fashion and more. Launched in London in 2007, the business has grown to include our magazine, daily newsletters, a round-the-clock radio station and international events, as well as thriving shops, e-commerce and cafés. With HQs, bureaux and retail outposts in London, Paris, Zürich, Merano, Toronto, Tokyo and Hong Kong, we are a truly global team and proud to be a vital source of inspiration, analysis and ideas for our discerning global audience.

About the role

We are looking for a retail and e-commerce executive to join our team in London. This is a varied role working across our online shop, campaign production and newsletter creation, as well as on numerous pop-ups and retail projects.

This role is suited to candidates who demonstrate a genuine passion for retail and e-commerce as well as editorial and creative content – with the organisational skills to match.

You will work closely with our retail, design, editorial and photo teams, and be a key point of contact for keeping our online shop looking sharp and running smoothly.

What you’ll be doing:

• Co-ordination, preparation and scheduling of our bi-weekly retail newsletter via Klaviyo, and reviewing performance for optimisation
• Visual merchandising and updating product listings across our e-commerce platform
• Co-ordinating retail campaign and e-commerce photo shoots – from scheduling, sample logistics, shot-list planning to on-site style support
• Collaborate with our design and editorial teams on creative and product-content requirements
• Creating supporting visual assets for retail use: GIFs, image retouching, in-shop signage
• Supporting seasonal campaigns, pop-ups and retail activations

The role will suit candidates who can demonstrate:

• A background in e-commerce, fashion and retail
• Exceptional attention to detail and strong organisational skills
• Experience with or interest in photoshoot co-ordination
• System familiarity and experience with Klaviyo, e-commerce platforms (e.g. Shopify/Swell), Adobe Creative Suite, work-management systems (e.g. Asana), POS Software (e.g. Revel), is an advantage
• Comfortable working across multiple projects and deadlines simultaneously
• A collaborative and confident team player who communicates effectively across departments
• Flexible, proactive and works well under pressure

We work on unique, global projects alongside our talented international team. This role is office-based at Midori House in Marylebone. We offer the following benefits:

• Discounts at Monocle café and shop
• Breakfast provided five days a week
• Health and life insurance benefits
• 23 days annual leave, 7-day Christmas shutdown and 8 bank holidays
• Dog friendly office

Our team is ambitious, talented, professional and committed to excellence in everything they do. Please note that all applicants must have the right to work in the UK.