Business Operations Manager at MonetizeMore in Remote

About MonetizeMore

MonetizeMore is a global pioneer in ad technology, powering ad monetization for over 150,000 websites and apps globally. We combine proprietary technology with sophisticated optimization strategies to secure and maximize publisher revenue. We are a 100% remote, culture-first organization driven by four core values: Integrity, Enterprising, Kaizen (Continuous Improvement), and Collaboration. We empower our global team with absolute location autonomy and flexible global schedules. We care about the impact you deliver, not the hours you log on.

About the Role

The company is seeking an experienced, systems-driven Business Operations Manager to transform informal workflows into owned, structured, and scalable operational systems. As the primary connective layer across departments, this role focuses on process kaizen, SOP governance, and end-to-end operational enablement—ensuring teams execute efficiently without reinventing processes.

The Business Operations Manager will manage the central project management infrastructure and partner directly with Product and executive leadership. Key responsibilities include preparing cross-functional teams for product launches, streamlining enterprise client workflows, and establishing organization-wide standards for accountability and visibility. As a data- and AI-fluent operator, the candidate will design structured spreadsheet models, integrate AI tools to accelerate documentation, and continuously optimize reporting systems.

Core Responsibilities

1. Process Kaizen & SOP Governance

• Run a continuous improvement cadence across the process landscape; killing, combining, or improving SOPs weekly. Own the process vault and ensure every process is signed off by its owner and governed for adoption, not just documented.

2. Project Management & Visibility

• Own and maintain BE's project management tracker; ensuring all projects, to-dos, and tickets are tracked, visible, and actioned. Drive adoption beyond BE, building the foundation for a company-wide model with long-term integration into BL L10s.

3. Product Rollout Support

• Support product release processes, structuring the operational side of launches so teams are enabled ahead of go-live. Work closely with the incoming Group PM to formalize this process as a repeatable model.

4. Cross-Departmental & Enterprise Client Enablement

• Act as an operational connective layer across business lines and enterprise client workflows; surfacing blockers, coordinating data and documentation needs, and keeping cross-functional commitments visible and actioned.

5. Data & Spreadsheet Management

• Own data pulls and spreadsheet-based reporting for BE initiatives; Building and maintaining structured, reliable models that others can use without re-deriving logic. Comfort with formulas, structured data, and dashboard hygiene is core to the role, not incidental.

Who You Are

• The Experienced Operator: You have 4+ years of experience in a process, project management, or business operations role. Ad tech, SaaS, high-data-volume or WordPress ecosystem experience is a plus, as is experience working with Salesforce (SFDC).
• The Systems Builder: You default to structure, and you know the difference between owning a process and doing the work inside it. Given a messy or untracked workstream, your instinct is to define ownership, standardize steps, and build the scaffolding (trackers, SOPs, cadences) that lets other functions execute reliably.
• Data- and AI-Fluent: You're comfortable pulling, cleaning, and structuring data in spreadsheets without hand-holding, and you've used AI tools in your actual workflow to speed up documentation and process work.
• Comfortable with Ambiguity: You can walk into an undefined workstream, ask the right questions, and leave it with clear ownership and a repeatable process.
• Direct Communicator: You flag problems early and plainly. You don't let a stalled ticket or an unsigned SOP sit quietly.

What We Offer

• True Flexibility: Work from anywhere in the world with an flexible schedule that fits your lifestyle.
• Professional Development: Continuous opportunities for career growth, learning allowances, and direct impact on a fast growing company.