Business Central Administrator - Grenade at Mondelez… · Birmingham

Business Central Administrator - Grenade Location: Birmingham, United Kingdom Job Description Are You Ready to Make An Impact at Grenade? Grenade is an international active nutrition and lifestyle brand, which has grown rapidly since its launch in 2010. Driven by its strong branding, distinctive products, and highly innovative approach, Grenade has made an explosive impact in the FMCG Industry. The Microsoft Business Central ERP Administrator will be responsible for the effective management, maintenance, and optimisation of our Microsoft Dynamics 365 Business Central (BC) system. This role is crucial in ensuring the system supports our operational, financial, and supply chain functions efficiently, particularly within a Food/FMCG context. The ideal candidate will provide first-line support, configure the system to meet business needs, and drive continuous improvement. Joining Grenade’s high-performing team, during this period of growth and brand expansion, promises to offer a unique and motivating working environment, with highly rewarding opportunities for personal and professional development. How You Will Contribute System Administration & Support: Provide first-line support to all Business Central users, troubleshooting issues, resolving errors, and escalating complex problems as necessary. Manage user accounts, roles, and security permissions within BC, ensuring compliance with internal policies. Monitor system performance and proactively identify areas for improvement. Manage and test system updates and hotfixes. Configuration & Customisation: Configure and maintain BC modules to align with evolving business requirements across finance, sales, purchasing, inventory, production, and warehouse management, with a specific focus on FMCG processes (e.g., batch management, expiry dates, quality control). Assist in the design, development, and modification of reports (e.g., using Jet Reports, Power BI, or standard BC reporting tools) to meet business intelligence needs. Collaborate with key stakeholders to gather requirements and translate them into effective system solutions. Data Management & Integrity: Ensure data integrity and accuracy within Business Central, performing regular data audits and clean-up activities. Manage data imports and exports, assisting with data migration projects when required. Develop and maintain documentation for system configurations, processes, and user guides. Training & User Adoption: Develop and deliver training sessions to new and existing users, promoting best practices and efficient use of the system. Create user-friendly guides and resources to support self-service learning. Act as a change champion, fostering user adoption and engagement with the ERP system. Continuous Improvement: Stay informed about new features and functionalities within Business Central and related Microsoft technologies. Propose and implement system enhancements to improve efficiency, productivity, and data visibility. Work closely with external partners/consultants on larger projects, upgrades, or complex customisations. What You Will Bring Proven experience as an ERP Administrator or similar role, specifically with Microsoft Dynamics 365 Business Central (or Dynamics NAV). Solid understanding of core business processes within an SME environment (Finance, Sales, Purchasing, Inventory, Production). Demonstrable experience working within the Food/FMCG sector, with an understanding of relevant operational challenges and regulatory requirements (e.g., batch traceability, stock rotation, quality control). Proficiency in configuring and customising Business Central modules. Experience with report writing tools (e.g., Power BI, Jet Reports) is highly desirable. Strong analytical and problem-solving skills with meticulous attention to detail. Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users. A proactive, self-motivated approach with the ability to manage multiple priorities. Additional Skills/Experience: Microsoft Certified: Dynamics 365 Business Central certification. Basic understanding of AL code or C/AL for minor modifications/troubleshooting. Experience with other Microsoft technologies such as Power Apps, Power Automate, or Azure. Knowledge of SQL Server. Relocation Support Available? Business Unit Summary We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our succes Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER Job Type Regular Software & Applications Technology & Digital