Senior Manager, Retail Sales Enablement &… at Momentum… · Toronto

Who We Are At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities. From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it. At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people. We’ve Got You Covered Compensation Philosophy: We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose. Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success. Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges. Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul. Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions. The Job: Senior Manager, Retail Sales Enablement & Strategy We’re looking for a Senior Manager, Retail Sales Enablement & Strategy to partner with retail leadership and drive sales performance across North America. This role combines strategy and execution—translating business priorities into practical, frontline-ready solutions that improve conversion, productivity, and overall retail effectiveness. What You’ll Do Sales Enablement Strategy & Execution Develop and execute sales enablement strategies that drive targeted frontline behaviors and improve performance Translate business priorities into scalable execution plans for retail environments Identify opportunities to streamline sales processes and enhance effectiveness Enablement Content & Communication Create high-quality enablement materials such as playbooks, toolkits, and field communications Simplify and optimize cross-functional messaging to ensure clarity and adoption at the frontline Ensure all materials are practical, actionable, and aligned with retail realities Data Analysis & Performance Optimization Analyze sales performance, adoption metrics, and frontline behaviors to identify trends and gaps Translate insights into actionable recommendations that improve conversion and engagement Monitor retail trends and competitive dynamics to inform strategy Cross-Functional Leadership & Delivery Lead or support retail-facing components of cross-functional initiatives Partner with Marketing, Product, Operations, and Training teams to deliver scalable solutions Identify risks, friction points, and opportunities to simplify execution in-store Retail Advocacy & Omni-Channel Integration Represent the voice of the frontline in enterprise discussions and decision-making Support integration of retail into the broader omni-channel customer experience Manage multiple priorities in a fast-paced environment with a strong focus on results What You’ll Bring to the Table Strong experience in retail sales, sales enablement, or retail strategy Proven ability to drive behavior change through structured enablement programs Deep understanding of retail environments and frontline execution Strong analytical skills with the ability to translate data into insights and action Excellent communication and stakeholder management skills Ability to influence cross-functional teams without direct authority Strong business acumen with a balance of strategic thinking and execution Education + Experience Bachelor’s degree in Business, Marketing, or a related field 7–10+ years of experience in retail sales, enablement, or strategy roles Experience supporting frontline performance within a sales organization Proven track record of delivering cross-functional initiatives in a matrixed environment Ready to lead If you’re passionate about driving retail performance, enabling frontline teams, and influencing strategy at scale, this is an opportunity to make a meaningful impact. Committed to Equal Opportunity: MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs. Please note: The salary range for this position is between C$ 110,000 to C$ 130,000. About MFSG – Our Commitment to Responsible Innovation At MFSG, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable. This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities. We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement. Joining MFSG means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.