Mojave Water Agency (CA), CA

Administrative Assistant I / Receptionist at Mojave Water… · Apple…

Entry LevelOn-siteApple Valley, CA$49k–$69k/yr

Skills

microsoft officemulti-line phone systemoffice equipment (copier, scanner, fax)agency website

Job Description

About the Department

The Administrative Assistant I / Receptionist provides entry-level administrative support focused on front office operations and basic clerical functions. This role serves as the first point of contact for visitors and callers, ensures a welcoming and professional office environment, and supports routine administrative, document, and operational tasks. Working under close supervision and established procedures, the Administrative Assistant I contributes to the efficient daily operations of the Agency.

Position Duties

Core Responsibilities & Functional Competencies

Communication & Stakeholder Management	Greets visitors professionally, answers phones courteously, routes calls and inquiries appropriately. Provides basic information about Agency services and office hours. Maintains welcoming front office environment.
Document & Records Management	Scans, files, and retrieves basic documents. Maintains organized filing systems for front office. Distributes incoming mail. Ensures reception area materials are current and organized.
Operational Purchasing & Travel Administration	Receives and logs deliveries. Maintains inventory of front office supplies. Alerts supervisor when supplies are low.
Facilities & Field Operations Coordination	Reports office facility issues (lighting, temperature, maintenance needs) to appropriate person.
Meeting & Event Coordination	Reserves conference rooms and sets up basic meeting spaces. Ensures meeting spaces are clean and ready. Greets meeting attendees and directs them appropriately. Prepares simple refreshments when requested.
Technology & Systems	Operates multi-line phone system proficiently. Uses basic features of Microsoft Office (Word, Outlook). Operates standard office equipment (copier, scanner, fax). Navigates Agency website to answer basic questions.

Behavioral Competencies

All Agency employees are expected to demonstrate the following behaviors.

Communication	Listens actively and asks clarifying questions. Communicates clearly, concisely and respectfully to coworkers and customers. Manages emotions constructively in routine and stressful situations.
Accountability	Follows through on commitments and updates others when plans change. Adheres to policies, safety standards, and procedures. Owns mistakes and takes corrective action.
Collaboration	Shares information and resources proactively. Recognizes and values others' expertise and responsibilities; seeks input when needed. Offers and requests help during high-demand or cross-team tasks.
Continuous Improvement	Adapts to new processes, technologies, and priorities. Identifies, suggests and helps implement improvement opportunities.

Education

High school diploma or equivalent required.

Experience

No prior experience required.
Some customer service or office experience preferred.

Minimum Qualifications

Typical working conditions and physical demands required to perform the essential functions of the job:

Work in an office setting, primarily sitting, occasionally standing and walking
Operate standard office equipment, including computer, keyboard, mouse, monitor
Occasionally lift materials up to 25 pounds
Occasionally travel between Agency office locations

Other Qualifications

This position requires 5 days per week in the Mojave Water Agency Office located at 13846 Conference Center Drive, Apple Valley, CA.