Senior Customer Vehicle Deployment Planner… at MOIA GmbH · Berlin

Join us as a Senior Customer Vehicle Deployment Planner (all genders) in our Global Vehicle Management Team and help shape the future of autonomous mobility!

MOIA’s Global Vehicle Management Team ensures on-time fleet deployment, smooth vehicle commissioning and uptime-focused service and spare parts support throughout the vehicle lifetime for customers across the EU and the US.

As a cross-functional, fast-moving team, we are part of the commercial side of the organisation and work closely with all relevant teams, enabling the customer and operator of the AD fleet, the service partner network responsible for servicing and maintaining the vehicles, and the software units, making sure that the vehicles are ready to run at all times.

In short: We bring MOIA’s pioneering AD vehicle to life — reliably, globally, and ready to scale.

Want to learn more about our turnkey solution for autonomous mobility? Have a closer look at our product video here.

The Senior Customer Vehicle Deployment Planner is responsible for planning, coordinating, and optimizing the deployment and allocation of vehicles across locations, customers, or operational use cases. The role ensures that the right vehicles are in the right place at the right time, supporting high utilization, availability, and cost efficiency.

This position sits at the interface between product development, V&V planning, operations, service & maintenance, and commercial teams, with a strong focus on data‑driven planning and operational execution.

What you will do

• Plan and steer vehicle deployment, redeployment, and relocations across sites and customers.
• Translate demand forecasts and operational requirements into executable fleet plans.
• Allocate vehicles to meet utilization targets, capacity constraints, and customer commitments.
• Ensure the right vehicle mix per location and use case, including timing and readiness.
• Balance fleet availability with service and maintenance capacity; flag gaps and bottlenecks early.
• Coordinate vehicle movements with operations, service & maintenance, and logistics providers.
• Schedule deployments considering maintenance status, compliance, and operational readiness.
• Support launch planning for new sites, customers, and services with clear deployment scenarios.

What will help you to fulfill your role

• Hands-on experience in automotive launch, industrialization, or transition management, with direct involvement in moving vehicles from pre-series into steady-state operations.
• Strong understanding of pre-series vehicles and early fleet deployment activities, including service readiness, spare parts availability, and operational support requirements.
• Proven ability to capture, document, and institutionalize learnings from prototypes and early builds, translating them into scalable operational and service standards.
• Experience in defining and executing structured testing and validation approaches for operational and service processes prior to and following the start of production.
• Solid understanding of the end-to-end vehicle value chain, including the downstream impacts of engineering and launch decisions on service, uptime, and operating cost.
• Demonstrated ability to operate effectively in environments with incomplete standards, evolving requirements, and high ambiguity, while driving clarity and alignment.
• Fluent English; German is a plus

We welcome applicants from diverse backgrounds — even if you don’t meet every requirement. If you’re excited about the role and MOIA’s mission, we’d love to hear from you!

Our benefits in a nutshell

• Competitive salary (including bonus)
• Hybrid work setup: Work from home or one of our offices - you and your team decide how often to meet, blending flexibility with collaboration!
• Flexible working hours and the possibility of flexible work arrangements depending on your needs (parenting, care work, volunteering, etc.)
• Budget and monthly expense allowance for home office setup
• Possibility of remote work from outside Germany for up to 6 weeks per year from over 35 countries - learn more in our blog!
• Public transport ticket (fully subsidized "Deutschlandticket") for commuting and travelling throughout Germany and discount on MOIA rides
• Subsidized fitness club membership or bike leasing
• Learning environment with continuous learning days, job rotation, trainings and workshops, coaching, conferences, books, and language classes
• Mental health support, 1:1 sessions with external professionals and mental unload workshops
• 30 vacation days, sabbatical and unpaid leave option
• Relocation support with service provider (visa, administration, etc.)
• Dog-friendly offices

For student & internship positions, we have an adjusted set of benefits. You can find them here.

Be who you are!

We are a member of Charta der Vielfalt and are dedicated to actively fostering a workplace that celebrates and promotes diversity in various aspects such as age, gender identity, race, sexual orientation, physical or cognitive ability, and ethnicity. At MOIA, we embrace a culture where people are accepted, respected, valued, appreciated, and included.

In our commitment to promoting diversity and inclusivity, we regularly provide unconscious bias training to all our employees. Furthermore, we continuously strive to enhance our hiring process by ensuring a diverse hiring panel.

How we work

At MOIA, our teams are typically distributed across locations and collaborate in a hybrid setup. We work together both remotely and on site, choosing the mode of collaboration that fits the context, the work at hand, and each team’s rhythm.

Spending time together in our offices is an important part of how we stay connected, build trust, and solve complex problems. At the same time, we value flexibility and give teams and individuals autonomy to shape their ways of working, with everyone having the freedom to organise their routines in a way that aligns with their work and their team’s needs.

If you’d like to learn more about how we work, visit our blog for insights into our culture and hiring process, or follow us on Instagram for a look behind the scenes at MOIA.

Who we are

At MOIA we’re reimagining the future of mobility – safe, autonomous and tailored to the needs of cities and their people. As a tech company with more than 400 employees, we build mobility solutions that truly move cities forward.

We launched our ridepooling service in Hamburg in 2019 and have been part of the city’s public transport system since 2023. Since launch, we have transported over 12 million passengers. Currently, MOIA is evolving from a mobility provider to a tech provider offering a scalable and safe turnkey solution for autonomous driving.

With office locations in Berlin and Hamburg, our diverse and international team comprising more than 60 nationalities works together toward that shared mission.

MOIA is more than a technology provider – we are a partner to cities and public transport operators committed to creating more livable spaces and delivering mobility solutions that are reliable, safe and comfortable.

Your application to MOIA

We value authenticity and personal insights in your application responses. While AI tools can be useful, we encourage you to answer the following questions based on your own experiences and understanding. This helps us keep a human touch and better evaluate your unique perspective and match for the role.

To reinforce an unbiased screening process, we kindly ask you not to include your picture, age, address, or any other details unrelated to your qualifications and suitability for the role. Additionally, we anonymize applications during the initial review phase by removing personally identifiable information. This ensures that our evaluation focuses solely on your skills, experience, and potential – supporting a fair and inclusive hiring experience for all candidates.