Modern Health→
Product Manager at Modern Health in Remote
Skills
Job Description
Modern Health
Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.
Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.
More about our culture and what you can expect when you join the team:
- “It Takes a Village” culture. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.
- We have an obsession to win. We are highly ambitious and passionate about the work that we do. We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs.
- We are accountable and can rely on each other. We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth.
- We demonstrate empathy. We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment.
- We exhibit a bias towards action. This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right.
Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as World’s Most Innovative Companies of 2023 by Fast Company, Top 25 Companies of San Francisco 2023, and 2023 Well-Being Trailblazer Award. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday.
We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you!
The Role
The Product Manager will own a key set of experiences that help members move from personalized recommendations to taking meaningful action and staying engaged with ongoing well-being support. You’ll work cross-functionally with Design, Engineering, Data, Clinical, Operations, Client Management, and Marketing to define, ship, and iterate on features that improve activation, follow-through, and engagement across Modern Health’s platform.
This role is a strong fit for someone who is motivated by mission-driven product work, comfortable operating in ambiguity, and excited to drive measurable outcomes in a complex, cross-functional environment.
This role is remote-friendly within the U.S., with a strong preference for candidates located in the San Francisco Bay Area to enable periodic in-person collaboration.
This position is not eligible to be performed in Hawaii.
What You’ll Do
- Own the end-to-end development of product features that improve member follow-through from personalized recommendations to taking action and staying engaged with support.
- Define problem statements, hypotheses, and success metrics by synthesizing member feedback, clinical and customer input, usage data, and market research.
- Lead the creation of product briefs, requirements, user stories, and acceptance criteria that tie back to clear goals and enable high-quality delivery.
- Partner with Design and Engineering to drive discovery and delivery, including leading design reviews, planning sessions, and sprint ceremonies.
- Own a prioritized backlog and quarterly roadmap for your feature area, making trade-offs between impact, effort, risk, and dependencies.
- Define instrumentation needs and partner with Data to analyze funnels and performance, using insights to drive iteration decisions, including experiments (A/B tests, pilots).
- Lead or partner on user research (interviews, usability testing, concept tests) and translate learnings into actionable product improvements.
- Drive cross-functional launch planning for new features and enhancements, partnering with Marketing, Customer Success, Clinical, and Operations to ensure internal readiness, clear communication, and post-launch monitoring.
- Create and maintain decision-driving documentation, such as product briefs, PRDs, FAQs, internal enablement materials, release notes, and post-launch readouts.
- Ensure quality and safety by incorporating accessibility, privacy, security, and clinical quality considerations, proactively partnering with clinical and compliance teams where needed.
- Stay current on the mental health and digital health landscape and bring competitive insights into roadmap prioritization.
Who You Are
- 2–3 years of product management experience (or equivalent product ownership experience) building and shipping digital products end-to-end.
- Demonstrated ability to drive measurable outcomes by defining success metrics, prioritizing effectively, and iterating based on data and user insights.
- Strong analytical skills and comfort working with data to inform decisions; experience with spreadsheets and product analytics tools required; SQL is a plus.
- AI literacy: comfortable working with AI-enabled product experiences, including understanding limitations, defining quality expectations, and iterating using data and user feedback.
- Experience writing clear product requirements, user stories, and acceptance criteria that tie back to user needs and business goals.
- Familiarity with agile development practices (sprints, standups, retrospectives) and modern product tools (e.g., Jira, Figma, analytics platforms).
- Excellent written and verbal communication skills; able to distill complex topics into clear narratives tailored to different audiences.
- Empathy for people seeking mental health support and sensitivity to diverse backgrounds and lived experiences.
- Collaborative teammate who builds strong relationships cross-functionally and is comfortable giving and receiving feedback.
- Highly organized with strong attention to detail; able to manage multiple workstreams, follow through on commitments, and keep teams moving in a fast-paced environment.
- Comfortable with ambiguity and change; curious, resourceful, and motivated to learn.
- Bias toward action and ownership; proactively identifies opportunities and drives progress.
- Bachelor’s degree or equivalent practical experience in a relevant field.
Benefits
Fundamentals:
- Medical / Dental / Vision / Disability / Life Insurance
- High Deductible Health Plan with Health Savings Account (HSA) option
- Flexible Spending Account (FSA)
- Access to coaches and therapists through Modern Health's platform
- Flexible Time Off
- Company-wide Collective Pause Days
Family Support:
- Parental Leave Policy
- Family Forming Benefit through Carrot
- Family Assistance Benefit through UrbanSitter
Professional Development:
- Professional Development Stipend
Financial Wellness:
- 401k
- Financial Planning Benefit through Origin
But wait there’s more…!
- Annual Wellness Stipend to use on items that promote your overall well being
- New Hire Stipend to help cover work-from-home setup costs
- ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
- Monthly Cell Phone Reimbursement
Equal Pay for Equal Work Act Information
Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role.
- Zone 1: San Francisco Bay Area and New York City Metro
- Zone 2: All other California locations and Seattle, WA
- Zone 3: All other New York locations, All other Washington locations, Washington DC, Austin,
TX, CT, IL, MA, NH, NJ, OR, RI, VT - Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health's equity program and incredible benefits package. See our Careers page for more information.
Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets.
Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees' full range of identities.