Bilingual Sales Advocate (63697) at Mobilelink in Springfield, IL

Summary: Mobilelink is Cricket’s largest authorized wireless retailer in the United States, and they are seeking a Bilingual Sales Advocate. This role involves providing exceptional customer service, offering tailored solutions, and assisting with store operations while achieving sales goals. Responsibilities: - Provide extraordinary customer service by being compassionate towards and understanding their needs - Build value by offering tailored and thoughtful solutions to fit each person, family, or business - Represent our Company and the Cricket brand with the utmost professionalism and courtesy - Assist our leaders with store operations and duties - Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment) Required Qualifications: - Must be fluent in two or more languages. This specific position requires English and Spanish - Clear communication skills- Attitude and technical aptitude - Commitment to exemplary customer service, honesty, and integrity - A background in retail sales is helpful, but not required - At least 18 years old and legally able to work in the United States without restrictions - Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays - Must have reliable transportation to the location - Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed - Ability to operate a personal computer - Adhere to the Team Color policy while maintaining a neat and professional appearance - Ability to lift up to 10 pounds - Ability to bend, squat, and stretch for purposes of inventory and stocking - Required to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation) - Ability to work in a fast-paced environment - Ability to follow instructions to completion - Problem solves under pressure Preferred Qualifications: - Strong Social Media presence preferred Required Skills: Retail Sales, Social Media Presence, Personal Computer Operation, Bilingualism - English and Spanish Benefits: Unlimited earning potential, Unlimited growth potential, PTO after 90 days., Dental Insurance, Health insurance, Vision insurance, Company-paid Life Insurance