Quality Assurance Specialist – Food Safety &… at MNG… · Ontario

Company: MNG International Inc.
Location: 1133 Boundary Rd, Oshawa, ON L1J 6Z7
Job Type: Full-time, Permanent
Work Location: On-site
Pay: $23.00–$25.00 per hour, based on experience and qualifications
Start Date: Immediate / As soon as possible

About MNG International Inc.
MNG International Inc. is an importer and distributor of food ingredients, specializing in dehydrated onion, garlic, herbs, spices, seeds, dried vegetables, and seasoning ingredients.

We supply food manufacturers, ingredient distributors, and foodservice businesses across Canada and the United States, working closely with international suppliers to meet customer quality, food safety, and regulatory requirements.

We are looking for a motivated and detail-oriented Quality Assurance Specialist to join our team in Oshawa.

This is a hands-on position involving food safety documentation, supplier compliance, product quality, customer technical requests, and regulatory requirements. We are looking for someone who can work independently, communicate professionally, and take ownership of their daily responsibilities.

Key Responsibilities
Quality Assurance & Food Safety

Maintain food safety and quality assurance records, procedures, and documentation.

Review and verify Certificates of Analysis (COAs), product specifications, microbiological reports, and laboratory testing results.

Ensure products meet applicable quality standards, customer specifications, and food safety requirements.

Coordinate product sampling, inspections, and third-party laboratory testing.

Maintain product traceability, batch records, and lot-specific documentation.

Identify and investigate product quality concerns, including foreign material, contamination, packaging defects, and specification discrepancies.

Support warehouse inspections, sanitation, pest control, product storage, and food safety procedures.

Supplier Quality & Compliance

Review and maintain supplier certifications, audit reports, specifications, and approval documentation.

Communicate with international suppliers and manufacturers to obtain technical and food safety information.

Follow up on supplier quality concerns, corrective actions, and outstanding documentation.

Maintain organized and up-to-date supplier compliance files.

Verify product origin, allergen information, processing methods, and treatment documentation where applicable.

Customer Technical Support

Respond to customer quality assurance inquiries in a professional and timely manner.

Prepare and provide COAs, product specifications, allergen statements, nutritional information, certificates, and other technical documents.

Complete customer questionnaires, supplier approval forms, and food safety documentation.

Support customer onboarding and supplier approval processes through TraceGains and similar platforms.

Investigate customer complaints, coordinate with suppliers, and assist with root-cause investigations and corrective actions.

Work closely with the sales, purchasing, warehouse, and order management teams to resolve quality-related matters.

Regulatory Compliance & Documentation

Support compliance with CFIA, FDA, HACCP, GMP, Safe Food for Canadians Regulations (SFCR), and applicable U.S. food safety requirements.

Maintain food safety procedures, standard operating procedures (SOPs), inspection records, and audit documentation.

Assist with internal audits, customer audits, supplier assessments, and regulatory documentation.

Maintain and track relevant certifications, including BRCGS, Kosher, Halal, organic, and other applicable certifications.

Support product recalls, traceability exercises, and corrective and preventive action processes when required.

Qualifications & Requirements
Required

Diploma or bachelor's degree in Food Science, Food Technology, Food Safety, Microbiology, Chemistry, or a related field.

1–3 years of experience in quality assurance, quality control, or food safety within the food industry.

Working knowledge of HACCP, GMP, food safety procedures, and quality documentation.

Experience reviewing COAs, specifications, laboratory reports, or other food safety documents.

Strong written and verbal English communication skills.

Proficiency in Microsoft Excel, Word, Outlook, and document management.

Excellent organization, attention to detail, and time-management skills.

Ability to work independently and manage multiple tasks.

Ability to work full-time on-site in Oshawa.

Preferred

Experience with spices, herbs, dehydrated vegetables, dry food ingredients, or food distribution.

Familiarity with CFIA, FDA, SFCR, and FSMA requirements.

Experience with BRCGS, SQF, FSSC 22000, or other recognized food safety standards.

Knowledge of supplier approval processes, customer questionnaires, and technical documentation.

Familiarity with TraceGains or similar supplier management platforms.

HACCP certification, PCQI training, or other relevant food safety qualifications.

What We're Looking For
We are looking for someone who is reliable, organized, and willing to take responsibility for the day-to-day quality assurance activities of our business.

The ideal candidate will have strong attention to detail, respond promptly to customer requests, maintain accurate documentation, and communicate effectively with customers, suppliers, and internal departments.

Experience working with imported food ingredients or food ingredient distributors would be an advantage.

What We Offer
$23.00–$25.00 per hour, depending on experience and qualifications.

Full-time, permanent employment.

Opportunities for professional growth and development.

Exposure to international food ingredient sourcing and distribution.

A collaborative working environment.

Opportunity to take ownership of important quality assurance responsibilities.

How to Apply
We are hiring immediately.

Qualified candidates are encouraged to apply through wellfound with an updated resume outlining their relevant food safety or quality assurance experience.

Candidates available to start immediately or on short notice are encouraged to apply.

This recruitment is for an actual vacancy.

MNG International Inc. is an equal opportunity employer. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.