AI Adoption Officer at MMDSmart Ltd in Serbia, Serbia

Would you like to build a career in a leading multinational IT company?

We’re looking for an AI Adoption Officer to lead AI transformation across the organization. You’ll help teams integrate AI into their daily work by identifying high-impact use cases, improving business processes, reducing manual work, and driving productivity through practical AI solutions.

Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.

You’ll work closely with business leaders to identify opportunities, implement AI tools, establish best practices and governance, and ensure employees are confident in adopting AI.

Key Responsibilities:

• Develop and execute the organization's AI strategy and roadmap aligned with business objectives.
• Identify, prioritize, and implement high-impact AI use cases to optimize business processes and improve productivity.
• Lead the evaluation, deployment, and continuous optimization of AI tools and solutions across the organization.
• Drive AI adoption through employee training, change management, and the development of AI best practices.
• Establish and maintain AI governance, ensuring responsible, secure, and ethical AI usage.
• Define and monitor KPIs, measure business impact, and provide data-driven recommendations to leadership.
• Stay informed on emerging AI technologies and identify opportunities to drive innovation and competitive advantage.

Qualifications:

• Bachelor's degree in Business, Information Technology, Computer Science, or equivalent practical experience.
• Experience leading AI adoption, digital transformation, business transformation, or process improvement initiatives.
• Strong understanding of Generative AI technologies and productivity platforms (e.g., ChatGPT, Microsoft Copilot, Google Gemini, Claude, or similar).
• Experience implementing AI solutions within business environments.
• Experience training and supporting non-technical users in adopting new technologies.
• Strong understanding of business process analysis and workflow optimization.
• Experience leading cross-functional projects and organizational change initiatives.
• Ability to evaluate AI solutions based on business value and return on investment.
• Excellent analytical, communication, presentation, and stakeholder management skills.
• Curiosity about emerging AI technologies and a passion for continuous learning.

Why do talents choose and stay at MMDSmart?

Embrace the opportunity to work in a company that cares about:

Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.

Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.

Your Development: Benefit from free educational events & courses, and English classes with native speakers.

Your Career: Focus on your professional development in a supportive environment

Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!

Equal-Opportunity Employment

We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.