Budtender at Mint Cannabis in Gilbert, AZ

Budtender Reports to: Retail Store Manager FLSA Status: Non-Exempt Department: Retail Location: Gilbert, Arizona Pay: $15.15/Hour +tips POSITION SUMMARY: The Budtender is responsible for delivering an outstanding customer experience while educating consumers about cannabis products. This role supports the day-to-day operations of the dispensary, from order fulfillment to compliance documentation, all while promoting a welcoming and professional environment. RESPONSIBILITIES: • Must be able to greet and check in consumers, verify their status, and report allotments in the POS system. • Responsible for providing cannabis education and guidance to customers. • Must assist customers in selecting products efficiently and compliantly. • Must be able to process orders and handle payments using POS software with a high level of accuracy. • Must be able to operate, maintain, and close the cash register, including reconciliation and deposit tasks. • Must maintain a clean, organized, and professional environment for customers and coworkers. • May be required to support other departments, including administration and packaging, as needed. • Must assist with daily operational needs, including restocking and supporting compliance efforts. SUPERVISORY RESPONSIBILITIES: None. QUALIFICATIONS: • Must be at least 21 years of age. • Must be able to obtain and maintain a Facility Agent Card in accordance with Arizona state regulations. • 1+ year of experience in retail, customer service, or a related role preferred. • Working knowledge of medical cannabis and its consumption methods. • Familiarity with Arizona cannabis products and transaction limits. • Understanding of state cannabis regulations and dispensary compliance protocols. • Ability to operate POS systems and basic software programs. • Strong communication and customer service skills. • Dependable, punctual, and able to work under pressure in a fast-paced retail setting. • Positive, team-oriented mindset. EDUCATION AND CERTIFICATIONS: • High school diploma or equivalent required. • No additional certifications required. PHYSICAL REQUIREMENTS: • Must be able to stand for extended periods (up to 8 hours). • Must be able to lift and move up to 25 pounds. • Manual dexterity and visual acuity are required for handling products and operating point-of-sale systems. WORK ENVIRONMENT: • Work is performed in a cannabis retail dispensary environment. • Exposure to strong odors, moderate noise, and customer interaction throughout the day. • PPE may be required depending on the task or department support.