Budtender at Mint Cannabis in Kalamazoo, MI

BUDTENDER Reports To: Store Manager FLSA: Non-Exempt Department: Retail Operations Location: Kalamazoo, MI Pay Range: $14.00 – $15.00/hr DOE POSITION SUMMARY Mint Cannabis is seeking a Budtender ready to deliver exceptional service while guiding guests through their cannabis journey with care, knowledge, and good vibes. This role is hands-on, customer-focused, and essential to creating a welcoming, compliant, and enjoyable dispensary experience. 🌱 RESPONSIBILITIES • Greet and check in patients, verify their status, and track allotments in the POS system. • Educate patients on medical cannabis, its uses, and available products. • Assist patients with product selection in a friendly, efficient, and compliant manner. • Accurately process patient orders and payments using POS software. • Operate, maintain, and close cash tills; reconcile and deposit daily earnings. • Support other departments, including administration and packaging, when cross-trained or needed. • Maintain a clean, professional, and welcoming environment for patients and team members. • Assist management with daily operations to ensure smooth dispensary performance. QUALIFICATIONS • Customer-first mindset with a friendly, professional, and approachable demeanor. • Dependable, punctual, and able to follow through on responsibilities. • Ability to stay calm and effective in a fast-paced retail environment. • Positive, team-oriented attitude — you lift others up. • Working knowledge of medical cannabis uses and consumption methods. • Familiarity with Michigan cannabis brands, products, and patient transaction limits. • Understanding of state cannabis regulations and dispensary compliance practices. • Confidence in operating POS systems and software while assisting patients. • Strong communication, customer service, and basic sales skills. • Basic proficiency in Microsoft Office (Word, Excel, Outlook). • High school diploma or equivalent. • Must be at least 21 years of age. • Must be able to obtain and maintain a Facility Agent Card (or equivalent) if required by Michigan state law. PHYSICAL REQUIREMENTS • Ability to stand, bend, lift, and walk for extended periods. • Ability to lift up to 50 lbs as needed for product handling. WORK ENVIRONMENT • Fast-paced retail dispensary environment. • Frequent interaction with guests, patients, and team members. • PPE and safety protocols as required by state and company policies. WHY YOU’LL LOVE MINT CANNABIS • A work culture that’s welcoming, passionate, and built on good vibes. • Opportunities for growth as we expand into new markets. • Discounts on products and merch. • Health, dental, and vision benefits (for eligible roles). • Paid time off to relax, recharge, and take care of you. • A chance to be part of something amaZing 🌱 Equal Opportunity Employer Statement: Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Other Duties Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.