Supply Relationship Manager (m|f|d) at Miltenyi Biotec · Woking

Company Description

For more than 35 years, we have been developing cutting-edge science and technology to empower biomedical research and personalized medicine. We combine excellence from more than 60 disciplines in natural sciences, engineering, and informatics to make a significant contribution to biomedical sciences. We encourage a creative working environment driven by pioneering spirit – to seek new horizons – boldly envisioning the future and turning it into reality. Today, more than 5,000 experts from over 75 countries contribute to our sustainable success.

Job Description

As a Supply Relationship Manager, you will play a key role in managing supply agreements, commercial operations, and strategic customer relationships for Global Key Accounts. Working closely with internal and external stakeholders, you will help ensure excellent customer service, drive governance activities, and support the development of future supply models.

Your Responsibilities

• Serve as the primary supply-related contact for assigned Global Key Accounts and build strong, long-term customer relationships.
• Coordinate customer governance activities, including business reviews, steering committee meetings, status reporting, and executive-level communication.
• Manage supply agreements throughout their lifecycle, supporting contract negotiations, implementation, compliance, forecasting, pricing, and milestone tracking.
• Collaborate closely with Supply Chain, Customer Service, Regulatory, Quality, Legal, and Commercial teams to ensure seamless customer support and issue resolution.
• Identify business opportunities, contribute to process improvements, and support the development of future supply and digital business models.

Qualifications

• You ideally hold a Bachelor’s or Master’s degree in a scientific discipline; alternatively, you bring a strong understanding of biotech or pharmaceutical products and business contexts.
• You have professional experience in the pharmaceutical or biotechnology industry, ideally with exposure to Cell & Gene Therapy business and product environments, and you are confident working at the interface of customers, products, and supply topics.
• You understand CGT-related business needs and product details and have developed your career further in Procurement, Supply Chain Management, or a comparable interface function.
• You have strong contract and stakeholder management skills and can coordinate complex projects across multiple teams.
• You have excellent communication and relationship-building skills and interact confidently with customers and senior stakeholders.
• You have strong organizational skills, approach problems proactively, and are willing to travel when required.

Additional Information

What we offer

• Flexible and remote work: Enable time management on your terms
• Diversity: International teams and cross-border intercultural communication
• Room for creativity: It’s the most clever solution that we always strive for
• Health & Sport: We offer a wide range of corporate sports activities and health provision
• Miltenyi University: A clever mind never stops learning, take advantage of our in-house Training Academy

Diversity is the bedrock of our creativity.

Our mission: To innovate treatments and technologies and tackle the world’s most serious health challenges. And that’s why we connect the dots –across various disciplines, linking different perspectives, skills, and abilities.

You and your talent are welcome here in our inclusive and collaborative environment. So come as you are. Regardless of gender, sexual identity, age, ethnicity, religion, or disability.

Become part of our team and focus on pushing the borders of medicine.

If you would like to work in an open and supportive team, this is the right environment for you. We look forward to receiving your application, including your salary expectations and availability.